Senior Manager, Platform Engineering

About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Title: Senior Manager, Platform Engineering

Department: Engineering

Reports To: VP, Platform Engineering

FLSA Status: Exempt

Location: Ireland Remote

Job Summary

We are seeking a Senior Manager of Platform Engineering to lead two critical teams based in Ireland: Platform Developer Enablement and Site Reliability Engineering (SRE). Reporting to the VP of Platform Engineering, you will be responsible for the design, implementation, and maintenance of our cloud infrastructure, driving our transition toward greater platform maturity. You will bridge the gap between high-level strategy and day-to-day execution, ensuring our systems are scalable, reliable, and developer-friendly.

Having standardized our technology stack, we are now entering a new phase of maturity focused on developer self-service, extreme reliability, and advanced observability.

Key Focus Areas

• Unified Platform Strategy: Lead the strategic evolution of both the Platform Engineering and SRE teams to foster a culture of shared ownership and operational excellence.
• Internal Developer Platform (IDP): Drive the development of internal platform services that allow product teams to self-service infrastructure needs, reducing friction and increasing velocity.
• Reliability & SRE: Lead the team to achieve an internal SLO of 99.999% while establishing clear incident management processes and training Incident Commanders.
• Process & Standardization: Create clear, repeatable operational processes and documentation that ensure clarity and efficiency across the team and stakeholders.
• Observability 2.0: Implement a company-wide standard for observability based on OpenTelemetry instrumentation.

Responsibilities

Leadership & Strategy

• Lead, inspire, and manage two teams (Platform Developer Enablement & SRE), fostering a culture of innovation, collaboration, and continuous improvement.
• Set clear goals, hire and develop top talent, and mentor engineering managers to build a high-performing organization.
• Define the platform roadmap, aligning technical investments with business objectives and the broader technology strategy.
• Champion DevOps principles, automation, and infrastructure-as-code best practices across the organization.

Platform Development & Operations

• Oversee the design and operation of the platform to meet the needs of product teams and internal stakeholders.
• Drive architectural evolution to ensure the platform remains scalable, resilient, and secure.
• Establish and maintain rigorous SLOs, ensuring system performance aligns with business requirements.
• Implement advanced observability, monitoring, and logging frameworks to proactively address potential issues.

Collaboration & Communication

• Partner with product management, security, and other engineering leaders to translate business needs into scalable platform capabilities.
• Act as a key stakeholder in cross-functional planning, communicating technical risks and architectural trade-offs to both technical and non-technical leadership.
• Ensure the platform team acts as an enabler for product teams, promoting design patterns that balance velocity, reliability and security from the start.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 5+ years of senior-level experience as a Software Engineer, SRE, and/or Platform Engineer.
• 5+ years of management experience, with proven success leading and coaching other managers.
• Deep experience running SaaS products in cloud environments (AWS preferred).
• Strong technical background with Kubernetes, Terraform, and modern CI/CD pipelines (e.g., GitOps, ArgoCD).
• Programming skills (Go, Java, or similar) to provide technical guidance and conduct code reviews.
• Expertise in distributed systems design and architecture patterns.
• Advanced knowledge of observability practices, specifically OpenTelemetry.
• Familiarity with database technologies (MySQL, PostgreSQL, DynamoDB, MongoDB) and data streaming/processing (Kafka, Redis).
• Excellent communication skills, capable of bridging the gap between technical execution and business strategy.

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated salary range for this role is EUR 120,000 - $140,000 plus variable commission / company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.

Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines:

• Metro 2 - NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area.
• Metro 3 - all other cities across the domestic United States, with the exception of the San Francisco Bay Area.

Benefits & Perks for FTE Provers:

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
• Modern Health for financial, mental, and physical wellness
• 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
• Unlimited Vacation and Flexible hours
• Comprehensive medical benefits for you and your family ❤️
• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
• Bottomless snacks & beverages for certain office locations
• Daily GrubHub stipend for lunch if coming into the office (US Offices)
• A great place to work and connect with other talented Provers like yourself!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employment:

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics

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