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Coinbase
Coinbase

Senior Internal Communications Manager

RemoteUnited States only
Published
Role
Fullstack
Experience
Senior
Employment
Full-time
$205.8k–$242.1k/yr
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Coinbase is hiring a Senior Internal Communications Manager to define and own internal communications strategy, partner with executives, and implement AI-native approaches for a remote-first workforce.

Core skills

AI toolsContent creationAudience analysis

Required skills

Content testing

Required languages

English excellent

What you'll do

  • Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc
  • Ensure employees have the information and context they need to do their job.
  • Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce.
  • Measure the effectiveness of communications programs, leveraging data for continuous improvement
  • Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications.
  • Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale.
  • Support and execute org or company-wide live events (i.e. drafting talking points, advising on event flow and structure, preparing speakers, etc.).
  • Partner with your Internal & External Comms teammates to drive proactive/reactive communications and coordinate internal issues management.

What they require

  • 10+ years of experience in internal, external or corporate communications, media / journalism, or another writing intensive role.
  • Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications.
  • Well-developed 'executive presence,' including experience directly partnering with senior executives on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly.
  • Demonstrated experience using AI tools to accelerate and improve communications work (e.g., drafting, research, audience analysis, content testing); ensures responsible use, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
  • Resilience and grit: able to maintain a proactive, even-keeled posture in the face of rapid organizational change and shifting priorities.
  • Experience communicating to a highly distributed, remote workforce.
  • Extremely organized (gets energy from roadmapping, planning, envisioning the path).
  • Able to think and do—someone who can both generate ideas and implement them.
  • Able to balance speed and quality, with an acute sense for what matters most in a given moment.
  • Enthusiasm for crypto with willingness to develop real fluency in the space.

Benefits

  • medical, dental, vision, 401(k)

American company that operates a cryptocurrency exchange platform

🇺🇸 United StatesCryptoEnterprisecoinbase.com

What people say about this company

3.8/ 5

  • Employees appreciate the innovative and fast-paced work environment.
  • Many find growth opportunities and career advancement potential.
  • Some employees report issues with management and communication.
$205.8k–$242.1k/yr