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LivePerson

Senior DevOps Lead

RemoteNot specified
Published
Role
DevOps
Experience
Senior
Employment
Full-time
Salary not disclosed
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The listing doesn't say where it hires from. Check the description or the employer's site before applying.

No BS summary

Experienced Senior DevOps Lead needed for observability platform development within GCP. Requires 5+ years in DevOps/SRE, strong Kubernetes, and extensive experience with observability tools like Grafana Labs, ELK, and Prometheus. Must have programming skills (Go, Java, JS, Python) and experience with IaC and cloud platforms (GCP, AWS, Azure).

Core skills

KubernetesGCPObservability

Required skills

DockerGrafana LabsCaptain HookZabbixFluentdELKKafkaPrometheusTerraformAnsibleCloudFormationAWSAzureGoJavaJavaScriptPythonCI/CD

Optional skills

OpenTelemetry CollectorGrafana Agent

Required languages

English

What you'll do

  • Lead the design, implementation, operation, and continuous improvement of LivePerson’s observability platforms across logs, metrics, traces, alerting, and synthetic monitoring.
  • Own and optimize large-scale observability pipelines processing high volumes of telemetry data daily, leveraging technologies such as Filebeat, Kafka, Logstash, Elastic Cloud, Prometheus, OpenTelemetry, Grafana Labs, Zabbix, Anodot, and related tools.
  • Design, build, and maintain scalable, Kubernetes-based observability services using Helm, CI/CD pipelines, GCP, GKE, Docker, and cloud-native best practices.
  • Define and establish observability standards, dashboards, alerting frameworks, best practices, and onboarding resources for hundreds of engineering users.
  • Partner closely with DevOps, SRE, Engineering, NOC, Security, and vendor teams to deliver reliable, scalable, and actionable observability solutions.
  • Evaluate emerging observability technologies and drive adoption of modern practices in areas such as OpenTelemetry, distributed tracing, anomaly detection, and proactive monitoring.
  • Lead the design and development of an end-to-end Synthetic Monitoring platform, running hundreds of daily synthetic tests on GCP Spot VMs to enable proactive service validation and help engineering teams identify potential issues before they impact customers.
  • Provide technical leadership and mentorship, driving best practices across observability, DevOps, and cloud engineering.

What they require

  • 5+ years of experience in software engineering, DevOps, SRE, or a related discipline, with a strong background in application development and cloud engineering.
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
  • Strong experience with Kubernetes and containerization technologies, including Docker.
  • Extensive experience with observability and monitoring technologies such as Grafana Labs, Captain Hook, Zabbix, Fluentd, ELK, Kafka, and Prometheus.
  • Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation.
  • Experience working with cloud platforms such as GCP, AWS, or Azure, including compute, storage, networking, and related cloud services.
  • Strong programming and scripting skills in one or more languages, such as Go, Java, JavaScript, or Python.
  • Experience designing and operating highly available, scalable, production-grade systems.
  • Strong understanding of CI/CD practices and cloud-native development methodologies.
  • Excellent problem-solving, communication, and collaboration skills, with the ability to influence technical direction across engineering teams.

Benefits

  • Financial Security & Growth: Additional Pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
  • Equipment: Internet and Mobile reimbursement
  • Development: Access to internal professional development resources.
  • Time Away & Family Support: Flexible Paid Time Off (PTO): Personal time off 33 days, vacation (28 days) and care days (5)
  • Paid Public Holidays.
  • Volunteering Days: Use them to make a difference in your community.
  • Remote-First Model: Be flexible, work flexibly and from anywhere - no defined working hours or boundaries with offices in Mannheim and Berlin
  • Monthly Connection: Join our monthly connection pizza day in the office!

LivePerson

LivePerson stands at the forefront of conversational AI and digital customer engagement, redefining how businesses interact with their customers.

Conversational AIEnterpriseliveperson.com/
Salary not disclosed