Senior DevOps Engineer

Who We Are

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us.

We're seeking a Senior DevOps Engineer to architect and evolve our next-generation cloud platform. In this role, you will move beyond standard automation to lead the technical vision for our infrastructure, driving developer velocity and system resilience through an AI-first operational mindset. You will act as a hands-on technical authority, bridging the gap between complex product requirements and robust GitOps-driven, AIOps-enabled operational design.

WHAT YOU WILL DO

• Architect & Innovate: Own the technical roadmap for our AWS ecosystem, transitioning from standard automation to a self-service, AIOps-driven platform model that empowers our engineering and QA teams using modern GitOps workflows.
• Scale Kubernetes Operations: Direct the evolution of our EKS and K8s environments, focusing on advanced orchestration (ArgoCD), mTLS security, and intelligent scaling using tools like Cast.
• Modernize CI/CD: Manage and optimize a world-class delivery pipeline—transitioning from Jenkins toward cloud-native solutions like AWS CodeBuild and Step Functions—to ensure seamless, secure deployments across our entire data and software lifecycle.
• Integrate AIOps & Agentic Tooling: Leverage AI-assisted development tools like Cursor and AIOps strategies to implement self-healing infrastructure, proactive anomaly detection, and autonomous pipeline optimizations.
• Drive Data Infrastructure: Support large-scale data environments involving Kafka, Druid, and Athena, ensuring high availability and performance for complex data pipelines.
• Strategic Collaboration: Partner with Solution Architecture, Product Management, and Engineering leadership to align infrastructure capabilities with business growth and product innovation.
• Performance Engineering: Implement sophisticated observability and cost-optimization strategies using Grafana and CastAI to maintain a lean, high-performing cloud footprint.

YOUR TECHNICAL ARSENAL

• Cloud & Orchestration: Expert-level AWS (VPC, Networking, ECR) and deep production experience with Kubernetes (EKS, K8s Ingress, mTLS) and ArgoCD.
• Infrastructure as Code: Advanced proficiency in terraform and Ansible for maintaining immutable infrastructure.
• Automation & CI/CD: Strong command of Python and Bash; experience with GitHub Actions, Jenkins, and AWS serverless automation (Lambda, Step Functions).
• AI & Observability: Building proactive AIOps frameworks via Grafana and utilizing AI coding tools like Cursor to accelerate delivery.
• Data & Middleware: Hands-on experience with RDS (Postgres), Kafka, and big data tools like Druid or Athena.
• Security & Quality: Integration of SonarQube and CodeArtifact into the SDLC, with a focus on network security and identity management.

QUALIFICATIONS

• Experience: 8–10+ years in DevOps/SRE roles, with a proven track record of managing highly agile, large-scale environments.
• Modern Mindset: Familiarity with GitOps principles and a passion for applying AI/ML to operations to reduce noise and MTTR.
• Education: Bachelor’s Degree in Computer Science, Engineering, or equivalent practical experience.
• Technical Mentorship: Demonstrated ability to remove technical roadblocks, provide architectural guidance to peers, and foster a culture of innovation.
• Communication: Ability to articulate complex technical concepts to both technical and non-technical stakeholders.

Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave.

At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.