Senior Deal Desk Manager

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram . Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Deal Desk Manager who will lead commercial deal review and pricing negotiation across Geotab's reseller and direct customer base. If you love technology, and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Senior Deal Desk Manager your key area of responsibility will be serving as the primary decision-making authority for non-standard pricing requests, complex reseller RFPs, and commercial agreement structuring. You will need to work closely with Sales, Revenue Operations, Legal, and Finance. To be successful in this role you will be a strong team-player, self-motivated leader with an entrepreneurial mindset and excellent communication skills. In addition, the successful candidate will have strong commercial acumen, analytical capabilities to assess pricing risk, and success in coaching and developing employees. How you'll make an impact: Provide strategic oversight and decision-making authority for; Non-standard pricing requests across global regions, Complex reseller RFPs requiring custom pricing strategies and Commercial terms proposed in agreements or pricing amendments. Lead commercial negotiations with Sales, Resellers, and direct customers to finalize non-standard pricing agreements, amendments, and deal structures. Manage and prioritize the deal desk queue, ensuring timely review and resolution within defined SLA timelines. Collaborate with Revenue Operations to ensure deal structures are operationally executable and compliant with established commercial policies. Serve as the subject matter expert and primary escalation point for complex deal scenarios requiring senior-level commercial judgment. Provide mentorship and guidance to Deal Desk team members, sharing expertise and best practices to support their professional development. Set clear team priorities on cases, assign work strategically, and ensure timely case resolution. Work with leadership to share performance feedback, support professional development, and identify training opportunities. Support Geotab global strategic initiatives. What you'll bring to the role: 5-8 years experience in a deal desk, commercial pricing, or similar role in a B2B SaaS or technology environment. High level of critical and logical thinking, analysis and/or reasoning to identify underlying principles, reasons, or facts. Strong commercial acumen with demonstrated ability to negotiate pricing and structure complex deals. Strong analytical skills with the ability to assess pricing risk and make well-judged decisions. Experience with CPQ or deal management platforms; DealHub experience preferred. Leadership experience in a team-oriented workplace. Strong interpersonal relationship building and negotiation skills. Success with coaching and development of employees. Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion. Excellent verbal and written communication skills. Strategic mindset, has a keen sense of priorities, along with an ability to pivot as the landscape changes. A strong team-player with the ability to engage with all levels of the organization. Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides) and Excel. Entrepreneurial mindset and comfortable in a flat organization. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. This posting is for an existing vacancy. #LI-Remote Why job seekers choose Geotab: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to read our Privacy Notice. The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check. Hiring Range $116,200 — $155,000 CAD