Senior Customer Relationship Manager
- Role
- Sales
- Experience
- Senior
- Company size
- Enterprise
Open to GB only. Set where you work from to check your eligibility.
No BS summary
Senior customer relationship manager for post-sale client retention and sales growth. Needs AdTech/client-facing experience with media agencies, platforms, direct brands, or AdTech vendors.
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
The Customer Relationship team is accountable for retaining existing business and driving sales growth through client adoption of Company products and services. Clients include media agencies, platforms, direct brands, and other AdTech vendors. They specialize in using deep industry, business processes and product expertise to increase product adoption and utilization. Post-sale client point of contact accountable for value driven engagements across the customer retention lifecycle resulting in client renewals. May handle escalations and coordinate across other functional areas of the Company.
What you'll do
- Retaining existing business and driving sales growth through client adoption of Company products and services
- Using deep industry, business processes and product expertise to increase product adoption and utilization
- Acting as post-sale client point of contact accountable for value driven engagements across the customer retention lifecycle resulting in client renewals
- Handling escalations and coordinating across other functional areas of the Company
What they require
- Deep industry, business processes and product expertise
- Experience with clients including media agencies, platforms, direct brands, and other AdTech vendors
commercial data and analytics service provider