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GR8 _TECH

Senior CRM Manager

RemoteNot specified. Estimate: worldwide · 82% confidenceArchived
Published
Role
Marketing
Experience
Senior
Company size
Enterprise
Salary not disclosed
Check eligibility

The listing doesn't say where it hires from. It may be open worldwide (82% confidence). This is an estimate, not an eligibility rule; verify before applying.Signals: company workplace model and company offices.

No BS summary

Senior CRM Manager for B2B iGaming/digital products, focused on retention, lifecycle journeys, and multi-channel CRM campaigns. Needs strong analytics, CRM platforms, campaign management tools, and stakeholder coordination.

Core skills

CRM platforms

Required skills

Campaign management tools

What you'll do

  • Own the execution of CRM initiatives that improve customer retention, engagement, and loyalty.
  • Develop customer lifecycle journeys for different audiences and behavioral segments.
  • Identify new retention opportunities using customer insights and business data.
  • Continuously evolve CRM strategies based on performance, market trends, and customer behavior.
  • Build, launch, and manage multi-channel CRM campaigns across email, push, in-app, SMS, and other communication channels.
  • Design personalized customer experiences using segmentation and behavioral triggers.
  • Run A/B tests to validate hypotheses and improve campaign effectiveness.
  • Optimize campaign performance through continuous experimentation and iteration.
  • Analyze campaign performance and customer behavior to identify growth opportunities.
  • Translate complex data into actionable recommendations.
  • Apply predictive analytics to anticipate customer needs and reduce churn.
  • Define, monitor, and improve key CRM performance metrics.
  • Partner with Product, Marketing, Analytics, and Customer Support teams to deliver impactful CRM initiatives.
  • Align campaign priorities with business objectives and product launches.
  • Coordinate campaign delivery across multiple stakeholders while ensuring quality and timely execution.
  • Share insights and recommendations that influence customer engagement strategy.

What they require

  • Previous experience as a CRM Manager or in a similar CRM role.
  • Strong understanding of CRM, customer lifecycle management, and retention strategies.
  • Experience planning and executing multi-channel CRM campaigns.
  • Strong analytical mindset with the ability to turn data into business decisions.
  • Hands-on experience with CRM platforms and campaign management tools.
  • Excellent stakeholder management and cross-functional collaboration skills.
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously.
  • Preferred: Experience working in high-growth digital products or tech companies.
  • Preferred: Knowledge of experimentation methodologies and statistical analysis.

Benefits

  • Benefits Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.
  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.
  • Open feedback, room to experiment, and a team that’s got your back.

GR8 _TECH

GR8 _TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support.

IGamingEnterprise

What people say about this company

4.0/ 5

Details

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Salary not disclosed