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ClickHouse

Senior Consulting Engineer - AMER

RemoteCanada, Mexico, United States only
Published
Role
Support
Experience
Senior
Company size
Startup
$158k–$198k/yr
Check eligibility

Open to CA, MX, US only. Set where you work from to check your eligibility.

No BS summary

Senior customer-facing consulting/support engineer for ClickHouse enterprise customers in North America. Needs 5+ years with scalable distributed DBMS, public cloud infrastructure, and broad Linux/Kubernetes/distributed systems knowledge. Must handle high-tier support, consulting projects, on-call work, and up to 35% regional travel.

Core skills

DBMSClickHouse

Required skills

OLAPLinux/UnixKubernetesAWS/GCP/AzureEC2

Optional skills

Open-source technologiesKafkaKinesisSparkRabbitMQ

What you'll do

  • Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation.
  • Perform research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling.
  • Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs).
  • Provide architectural, technical, and migration assistance, including hands-on tasks.
  • Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects.
  • Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans.
  • Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results.
  • Assist with hiring and mentoring new team members as we grow and scale.
  • Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel.

What they require

  • 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
  • 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems ("DBMS").
  • Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data.
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
  • Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2).
  • You have excellent communication skills and thrive in a customer-facing role, collaborating closely with Support Services, Engineering, and Sales teams.
  • You are self-driven, curious, and eager to continuously learn and grow.
  • You possess a mindset of teamwork, global engagement, empathy, and a drive for solving challenging problems.
  • You have a sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases in the world.
  • Preferred: Experience with OSS and open-source technologies, as a user, community member, or contributor.

Benefits

  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly.
  • Healthcare - Employer contributions towards your healthcare.
  • Equity in the company - Every new team member who joins our company receives stock options.
  • Time off - Flexible time off in the US, generous entitlement in other countries.
  • A $500 Home office setup if you’re a remote employee.
  • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
  • As part of a rapidly scaling start up, you will be instrumental in shaping our culture.

open-source Column-oriented DBMS (columnar database management system) for online analytical processing (OLAP)

Cloud ComputingStartupclickhouse.com
$158k–$198k/yr