Senior Consultant - Salesforce Business Analyst
- Experience
- Senior
- Employment
- Full-time
- Company size
- Enterprise
The listing doesn't say where it hires from. It may hire in United States (90% confidence). This is an estimate, not an eligibility rule; verify before applying.Signals: employment terms and stated job location.
No BS summary
The Senior Salesforce Consultant translates complex client business needs into scalable Salesforce solutions, leading functional delivery across key project workstreams. This role involves direct client interaction to understand business processes, define future-state solutions, and guide them from discovery to deployment.
Core skills
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Senior Salesforce Consultant is responsible for translating complex client business needs into scalable Salesforce solutions and leading functional delivery across key project workstreams. This role works directly with client stakeholders to understand business processes, define future-state solutions, and guide those solutions from discovery and design through implementation, testing, and deployment.
The Senior Consultant serves as a bridge between the client and the technical delivery team, partnering closely with Solution Architects, Business Analysts, Developers, Quality Engineers, and Project Managers. The role requires strong Salesforce platform knowledge, consulting skills, and the ability to independently lead a workstream while maintaining alignment with the overall solution architecture and business outcomes.
What you'll do
- Translate complex client business needs into scalable Salesforce solutions.
- Lead functional delivery across key project workstreams.
- Work directly with client stakeholders to understand business processes and define future-state solutions.
- Guide solutions from discovery and design through implementation, testing, and deployment.
- Serve as a bridge between the client and the technical delivery team.
What they require
- Strong Salesforce platform knowledge.
- Consulting skills.
- Ability to independently lead a workstream while maintaining alignment with overall solution architecture and business outcomes.
Benefits
- Medical, dental, vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
- Eligible to participate in an annual incentive program
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.