Senior Consultant

Who we are: Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow. We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply. Tria Federal (Tria) is seeking a Senior Consultant to support Tria's Military and Veteran Health portfolio and the U.S. Department of Veterans Affairs (VA) Veteran Community Care (VCC) Program. This client-facing role will lead complex healthcare operations and transformation workstreams, coordinate cross-functional teams, and develop high-quality products and contract deliverables that help improve Veterans' access to timely, coordinated community care. The Senior Consultant will serve as a trusted advisor to client and Tria leadership, applying project management, process improvement, data analysis, and executive communication skills to solve operational challenges, manage risk, and advance program priorities. Requirements: 7+ years of consulting, program/project management, or healthcare operations experience, including leadership of complex workstreams in a federal or highly regulated environment. Bachelor's degree in Healthcare Administration, Public Health, Business Administration, Health Informatics, or a related field. Demonstrated knowledge of healthcare operations in one or more areas such as referrals and authorizations, care coordination, provider network operations, claims/payment, utilization management, or clinical integration. Proven ability to develop and manage work plans, milestones, dependencies, risks, issues, decisions, and contract deliverables. Excellent executive communication, facilitation, stakeholder management, analytical, and writing skills, with the ability to produce decision-ready products under tight deadlines. Advanced proficiency with Microsoft 365, including Excel, PowerPoint, Word, Teams, and SharePoint; ability to analyze data and communicate actionable insights. Qualifications: Direct experience supporting VA, VHA, the Office of Integrated Veteran Care, the Veteran Community Care Program, Community Care Network operations, or another federal health program. Familiarity with Community Care workflows and technologies such as HSRM, EHR/Oracle Health, Power BI, Power Platform, or related referral, authorization, care coordination, and reporting tools. PMP, Lean Six Sigma, Prosci, CSM, or comparable professional certification. Master's degree in Healthcare Administration, Public Health, Business Administration, Health Informatics, or a related field. Experience with change management, training, communications, executive governance, implementation readiness, or healthcare payer/provider operations. Responsibilities: Serve as a senior client-facing advisor to Tria and VA/VHA stakeholders, translating Veteran Community Care priorities into clear work plans, decisions, and measurable outcomes. Lead complex workstreams across Community Care operations, including referral and authorization, care coordination, provider network management, claims/payment, clinical integration, and implementation readiness. Develop and manage integrated project plans, milestones, dependencies, risks, issues, decisions, and action items; provide concise status reporting and timely escalation. Conduct current-state and future-state assessments, process mapping, requirements analysis, root-cause analysis, and performance improvement to recommend practical, sustainable solutions. Produce executive briefings, governance materials, standard operating procedures, playbooks, dashboards, decision papers, and contract deliverables with high quality and on-time completion. Facilitate stakeholder interviews, workshops, governance forums, and working sessions across federal leaders, clinicians, business owners, technical teams, field stakeholders, and contractor partners. Lead and mentor consultants; assign work, review deliverables, maintain quality standards, and promote knowledge sharing, collaboration, and continuous improvement. Support Tria program and account leadership with resource planning, quality and risk management, performance reporting, client relationship management, and growth activities while safeguarding sensitive Veteran, PII, and PHI data. Why Tria? What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success. As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow. California Consumer Privacy Act (CCPA) We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process.