Senior Analyst, Retail Fulfillment & Distribution

ABOUT US At the heart of AG1 lies a commitment to our mission to empower people to take ownership of their health. Since 2010, we've dedicated ourselves to bringing Foundational Nutrition to people around the world. Our ethos is deeply rooted in science, with an unwavering dedication to continuous improvement. We leverage and contribute to the latest research to deliver a powerful, straightforward solution for optimal health to our customers. We harness the finest ingredients so that every scoop of AG1 gives you the nutrients you need with the simplicity you want in a daily routine. Likewise, our organization puts the same energy into creating an environment that is a reflection of the cultural values that define who we are and how we work together. These seven values— One Spectacular Life, Customer Obsessed, Radical Ownership, High Performance, Courage, Amazing Humans and Continuous Pursuit of Excellence —are a representation of the high standards we set, and hold ourselves accountable to, when it comes to building our global team. THE ROLE We are seeking a highly detail-oriented and execution-focused Sr. Analyst, Retail Fulfillment & Distribution to support AG1’s growing omnichannel retail business. This role will be responsible for managing end-to-end B2B order execution, retail fulfillment coordination, and transportation operations across AG1’s retail network and 3PL partners. The Sr. Analyst will serve as a key operational partner across Supply Chain, Demand Planning, Logistics, and external retail stakeholders to ensure seamless order flow, inventory alignment, retailer compliance, and on-time delivery execution. The ideal candidate thrives in a fast-paced operational environment, proactively resolves issues, and drives operational excellence across retail fulfillment workflows. WHAT YOU’LL DO Retail Order Management & Fulfillment Operations Manage B2B order processing, order flow, and fulfillment execution with AG1’s 3PL partners. Monitor retail order status from order receipt through final delivery to ensure seamless execution. Coordinate daily operational activities between AG1, retailers, 3PLs, and transportation partners. Troubleshoot and resolve fulfillment or shipment-related issues to minimize delays and disruptions. Inventory & Cross-Functional Coordination Partner cross-functionally with Supply Planning and Demand Planning teams to ensure inventory availability at the appropriate 3PL locations. Support inventory allocation decisions based on retailer demand, shipment timelines, and operational constraints. Escalate potential inventory shortages or fulfillment risks to appropriate stakeholders. 3PL & Retailer Operations Management Manage relationships with 3PL partners to ensure timely order processing, shipment preparation, and carrier pickups. Ensure all retailer operational requirements are met prior to shipment, including labeling, palletization, dunnage, routing compliance, and appointment scheduling. Utilize retailer portals to coordinate routing instructions and shipment execution based on retailer-specific requirements. Support continuous improvement initiatives with 3PL partners to enhance operational efficiency and service levels. Transportation & Shipment Execution Coordinate and manage LTL and FTL shipments from 3PL facilities to retail customers. Partner with carriers to ensure shipments are delivered on time and at the most cost-effective rates. Monitor shipment tracking and proactively manage delivery exceptions, delays, or appointment issues. Ensure retailer appointments are scheduled and delivered successfully while minimizing chargebacks and service failures. Operational Reporting & Process Improvement Maintain operational visibility across order fulfillment, transportation, and retailer compliance metrics. Support reporting related to on-time delivery, shipment exceptions, fulfillment accuracy, and transportation performance. Identify opportunities to improve operational workflows, reduce manual processes, and strengthen retail execution. WHAT WE'RE LOOKING FOR 3-5 years of experience in Retail Operations, Supply Chain Operations, Logistics, Transportation, or Fulfillment Operations. Experience supporting B2B or retail fulfillment operations within a CPG, wellness, supplement, or consumer goods environment preferred. Strong understanding of retailer compliance requirements including routing, labeling, palletization, and appointment scheduling. Experience coordinating LTL and FTL transportation operations. Experience working with 3PL partners, carriers, and retailer portals. Strong cross-functional communication and stakeholder management skills. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and resolve operational issues in a fast-paced environment. Strong analytical, problem-solving, and execution capabilities. Experience with ERP, TMS, or retail operational systems preferred. WHAT’S IN IT FOR YOU? Competitive compensation and performance-based incentive plans. A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one. A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team. A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness. A high-growth, dynamic environment with opportunities for your direct impact to be felt. Paid holidays, company-wide reset and reflect days, and unlimited PTO (based on your country of residence). In-person team meetups for optimal collaboration, team building and accelerating productivity. A work environment and culture that is based on high performance, productivity and continuous improvement. The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day. Access to AG1 products and branded swag. Monthly telecom stipend to offset some of the costs of home internet/wifi for eligible team members. All other benefits and insurances as required by law, based on your specific country of residence. AG1 is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $70,000 - $90,000 and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles. AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.