Senior Account Director (Digital, Pharma Agency)
- Role
- Sales
- Experience
- Senior
Open to CA only. Set where you work from to check your eligibility.
No BS summary
Senior client services/account lead for a digital pharma agency role. Needs to manage client accounts, lead client services teams, and own campaign delivery from inception to completion. Primary hiring regions include Philadelphia, New York City, Washington, D.C., Chicago, and Toronto.
About Avalere Health
United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.
Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.
Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.
Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.
We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
Our approach — “Magnet, Not Mandate” — means there’s no formal office requirement, but we value proximity that allows for meaningful in-person engagement when it matters most. Our primary hiring regions include Philadelphia, New York City, Washington, D.C., Chicago, and Toronto. Exceptional candidates in other areas may also be considered.
About the role
This position interfaces with the client and the client services team to provide strategic direction and support on client accounts. The Senior Account Director manages and leads the client services team to effectively execute the strategic direction for client projects. The Senior Account Director manages the client services team across single or multiple clients. This position works directly with the client to ensure goals and objectives are being met. The Senior Account Director takes ownership of the campaign process from inception to completion. The role may also be responsible for supervising client services direct reports on a day to day basis.
What you'll do
- Interface with the client and the client services team to provide strategic direction and support on client accounts.
- Manage and lead the client services team to effectively execute the strategic direction for client projects.
- Manage the client services team across single or multiple clients.
- Work directly with the client to ensure goals and objectives are being met.
- Take ownership of the campaign process from inception to completion.
- May be responsible for supervising client services direct reports on a day to day basis.
Benefits
- 401K plan with an employer match contribution up to 4% (immediately vested).
- Life insurance.
- Disability coverage.
- Medical, dental, and vision plans.
- Flexible working arrangements, including hybrid and remote work.
- Option to work from anywhere across the globe two weeks each year.
- 20 vacation days plus one personal well-being day.
- 9 public holidays.
- Gifted end-of-year holidays.
- Early Summer Friday finish in June, July, and August.
- Free counselling through employee assistance program.
- Personalized health support.
- Enhanced maternity, paternity, family leave, and fertility policies.
- On-demand training, support, and global mobility opportunities across the business.
- Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity.
- Fertility Friendly employer with Fertility Policy and enhanced parental leave.
- Day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and opportunity for global, cross-capability career moves.
Avalere Health brings Advisory, Medical, and Marketing teams together to ensure every patient is identified, treated, supported, and cared for.