Sales Solutions Engineer

Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale.

We’re looking for a Sales Solutions Engineer to drive technical and commercial success by aligning our platform capabilities with client needs across global markets. This role is central to both new client acquisition and existing client growth, combining deep technical expertise with strong commercial awareness to deliver tailored, market-fit solutions.

If you have experience in technical pre-sales, solution architecture, and fintech environments, this is your opportunity to play a key role in shaping client success while influencing product innovation on a global scale.

What you get to do:

Technical Pre-Sales

• Lead technical discovery sessions to understand client ambitions, requirements, and decision criteria
• Prepare and deliver tailored product demonstrations that clearly showcase platform capabilities
• Develop compelling proposals aligned to client needs to maximise deal success
• Manage technical RFP responses in collaboration with Product, Technology, and Compliance teams
• Provide regional insights on compliance, integrations, and infrastructure requirements
• Define standard deal structures and escalate non-standard elements for approval

Solutions Design

• Design high-level solution architectures including integrations, workflows, and system alignment
• Ensure all proposed solutions meet regional compliance and infrastructure requirements
• Identify and manage deviations from standard solutions, securing necessary approvals
• Develop structured implementation plans to support seamless delivery handover

Post-Sale Solutioning

• Identify opportunities for client expansion across programmes, markets, and features
• Support clients with regional expertise to enable effective scaling
• Deliver workshops, training, and enablement initiatives to strengthen client capability
• Resolve technical escalations post-implementation to maintain strong client relationships

Cross-Functional Collaboration

• Coordinate technical RFP processes across internal teams
• Maintain clarity on deal structures and ensure governance on exceptions
• Track capability gaps and analyse lost deals to inform product improvements
• Keep regional documentation and insights up to date for commercial teams

What it takes to succeed:

• Minimum 5 years of experience in solutions engineering, technical pre-sales, or solution architecture within fintech or payments
• Strong technical expertise in solution architecture, integrations, and API-driven platforms
• Excellent communication skills with the ability to translate complex concepts for diverse audiences
• Proven experience in technical pre-sales including discovery, RFP management, and proposal development
• Deep understanding of regional compliance and fintech market requirements
• Strong analytical and problem-solving skills with a structured approach to identifying gaps
• Self-driven and adaptable mindset suited to a fast-paced, cross-functional environment

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments. This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status.

Paymentology will never request any form of payment from applicants at any stage of our recruitment process, including for applications, interviews, training or job placements. If anyone asks you for money while claiming to act on behalf of Paymentology, please treat this as fraudulent and do not make any payment.