Sales Operations Specialist
- Role
- Sales
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Sales or Commercial Operations specialist for a US-remote role owning customer order intake, PO/T&C review, approvals, and ERP handoff. Needs experience with commercial documents, CRM systems, ERP systems, and eligibility to handle U.S. export-controlled information.
Core skills
Optional skills
Radar Reinvented. Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM). Echodyne is seeking a Sales Operations Specialist to join our fast-growing team. ROLE OVERVIEW We are seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process. In this role, you will review customer purchase orders and Terms & Conditions, coordinate approvals with Legal, Finance, Sales, and other stakeholders, and ensure orders are commercially compliant before entering our ERP system. This position plays a key role in helping the business scale efficiently, reducing processing delays, and ensuring a smooth handoff from Sales to Order Management. RESPONSIBILITIES Reviewing customer purchase orders (POs) and Terms & Conditions before orders are accepted. Identifying non-standard or risky contract language. Coordinating approvals with Legal, Finance, Sales, Pricing, and other stakeholders. Ensuring approval matrices and delegation of authority are followed. Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements. Making sure all required documentation is complete before the order enters ERP. Acting as the gatekeeper between Sales and Order Management to prevent downstream issues. Tracking approval status and ensuring timely turnaround. Maintaining documentation and audit trails. REQUIRED SKILLS / EXPERIENCE Sales Operations or Commercial Operations experience. Experience reviewing commercial documents, purchase orders, and customer T&Cs. Experience with CRM systems (Salesforce is a plus, but not the primary responsibility). Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.). Strong attention to detail. Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service. Basic contract/commercial knowledge (legal background is a plus, not required). Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. WHAT WE OFFER This is an exempt role. The expected annual salary range for this role is $91,500 — $129,883 USD If your skills generally align but not perfectly, please apply anyway. There may be another role that’s a great fit for you! We offer competitive compensation and benefits to our full-time, US-based employees, including: RSU (Restricted Stock Units) Generous Benefits: Fully-paid medical, dental, and vision insurance premiums for you Choice of PPO or HDHP/HSA Virtual Care – 98Point6 Employee Assistance Program Mental Health coverage through Springhealth & Talkspace (Premera) Travel Assistance Insurance Company Paid Life Insurance Company Paid Short & Long Term Disability Flexible PTO (exempt) / 15 days per year (non-exempt) 401(k) match Pet Insurance Prepaid Legal Program Commuter Benefits Paid Company Holidays All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.
What you'll do
- Review customer purchase orders and Terms & Conditions before orders are accepted.
- Identify non-standard or risky contract language.
- Coordinate approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
- Ensure approval matrices and delegation of authority are followed.
- Verify pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
- Make sure all required documentation is complete before the order enters ERP.
- Act as the gatekeeper between Sales and Order Management to prevent downstream issues.
- Track approval status and ensure timely turnaround.
- Maintain documentation and audit trails.
What they require
- Sales Operations or Commercial Operations experience.
- Experience reviewing commercial documents, purchase orders, and customer Terms & Conditions.
- Experience with CRM systems.
- Familiarity with ERP systems.
- Strong attention to detail.
- Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
- Basic contract/commercial knowledge.
- Must identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. as part of export-controlled information eligibility evaluation.
- Preferred: Legal background.
Benefits
- RSU (Restricted Stock Units).
- Fully-paid medical, dental, and vision insurance premiums.
- Choice of PPO or HDHP/HSA.
- Virtual Care – 98Point6.
- Employee Assistance Program.
- Mental Health coverage through Springhealth & Talkspace (Premera).
- Travel Assistance Insurance.
- Company Paid Life Insurance.
- Company Paid Short & Long Term Disability.
- Flexible PTO for exempt employees / 15 days per year for non-exempt employees.
- 401(k) match.
- Pet Insurance.
- Prepaid Legal Program.
- Commuter Benefits.
- Paid Company Holidays.
Echodyne offers compact solid-state true beam-steering radar for industries including autonomous vehicles, drones, border security, critical infrastructure, smart cities, UAS, and airspace management. The company combines patented metamaterials technology with software to create commercial radar sensors.