Sales & Client Success Specialist
- Role
- Sales
- Employment
- Full-time
Open to UTC-8…UTC-7. Set where you work from to check your eligibility.
No BS summary
Sales & client-success rep with client-facing sales/account-management experience; requires CRM experience (sales-pipeline management) and GoHighLevel familiarity is preferred. Bilingual English and Spanish (C1/C2) required. Full-time remote role; must be available during Pacific Time business hours (9am–5pm PST/PDT).
Core skills
Required skills
Optional skills
Required languages
Sales & Client Success Specialist Salary – Fully Remote Work From Home Role
(JOB ID: RTSCS2026)
Role Our client is seeking a Sales Representative to manage the sales pipeline for a U.S. based company.
In this role, you will be responsible for engaging with prospects and guiding leads through the sales cycle. The ideal candidate is a confident communicator who excels at building relationships and is highly organized when managing leads, follow ups, and pipeline stages using GoHighLevel (GHL).
Responsibilities • Serve as a primary point of contact for inbound leads across phone, email, text, social media, and website inquiries • Qualify prospective customers, understand their needs, and identify sales opportunities • Manage leads through the GoHighLevel sales pipeline, from initial contact through closing or disqualification • Consistently follow up with prospects and nurture customer relationships • Schedule appointments and coordinate communication between prospects, clients, and internal team members • Maintain accurate CRM records, including opportunities, tasks, notes, customer information, and communication history • Monitor the sales pipeline to ensure leads receive timely follow-up • Educate prospective and existing customers on available services and identify cross-selling opportunities when appropriate • Assist with customer onboarding, proposals, documentation, calendars, and appointment scheduling • Monitor incoming leads from digital marketing campaigns and coordinate with the Marketing Automation Specialist regarding lead quality and performance • Provide updates and reports on sales and pipeline activity • Continuously develop knowledge of GoHighLevel, CRM best practices, sales techniques, AI tools, and marketing automation
Requirements • Excellent English and Spanish communication skills (verbal and written) – C1/C2 level • Previous professional experience in sales, client success, account management, or a similar client-facing role • Strong understanding of the full sales cycle, from initial contact and qualification through follow-up and conversion • Experience managing leads and sales pipelines using CRM platforms • Confident communicating with prospects and customers through phone calls, email, text, and other channels • Strong relationship-building and customer service skills • Highly organized with the ability to manage multiple leads, follow-ups, appointments, and priorities • Proactive and comfortable working independently in a fully remote environment • Willingness to continuously learn new sales, CRM, marketing automation, and AI tools
Highly Preferred • Previous experience working for a U.S. based company • Previous experience managing GoHighLevel (GHL) in a professional environment • Experience with digital lead sources, including Facebook Lead Ads • Experience supporting multiple companies, services, or sales pipelines
Location Remote
Availability Full-Time (40h per week) Must be available during Pacific Time business hours (9am–5pm PST/PDT)
Compensation • $1,200/month for the first 3 months • $1,400/month for the following 3 months • $1,600/month thereafter
What you'll do
- Serve as a primary point of contact for inbound leads across phone, email, text, social media, and website inquiries
- Qualify prospective customers, understand their needs, and identify sales opportunities
- Manage leads through the GoHighLevel sales pipeline, from initial contact through closing or disqualification
- Consistently follow up with prospects and nurture customer relationships
- Schedule appointments and coordinate communication between prospects, clients, and internal team members
- Maintain accurate CRM records, including opportunities, tasks, notes, customer information, and communication history
- Monitor the sales pipeline to ensure leads receive timely follow-up
- Educate prospective and existing customers on available services and identify cross-selling opportunities when appropriate
- Assist with customer onboarding, proposals, documentation, calendars, and appointment scheduling
- Monitor incoming leads from digital marketing campaigns and coordinate with the Marketing Automation Specialist regarding lead quality and performance
- Provide updates and reports on sales and pipeline activity
- Continuously develop knowledge of GoHighLevel, CRM best practices, sales techniques, AI tools, and marketing automation
What they require
- Excellent English and Spanish communication skills (verbal and written) – C1/C2 level
- Previous professional experience in sales, client success, account management, or a similar client-facing role
- Strong understanding of the full sales cycle, from initial contact and qualification through follow-up and conversion
- Experience managing leads and sales pipelines using CRM platforms
- Confident communicating with prospects and customers through phone calls, email, text, and other channels
- Strong relationship-building and customer service skills
- Highly organized with the ability to manage multiple leads, follow-ups, appointments, and priorities
- Proactive and comfortable working independently in a fully remote environment
- Willingness to continuously learn new sales, CRM, marketing automation, and AI tools
- Preferred: Previous experience working for a U.S. based company
- Preferred: Previous experience managing GoHighLevel (GHL) in a professional environment
- Preferred: Experience with digital lead sources, including Facebook Lead Ads
- Preferred: Experience supporting multiple companies, services, or sales pipelines