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Sales & Client Success Specialist

RemoteUTC-8…UTC-7
Published
Role
Sales
Employment
Full-time
$1.2k/mo
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Open to UTC-8…UTC-7. Set where you work from to check your eligibility.

No BS summary

Sales & client-success rep with client-facing sales/account-management experience; requires CRM experience (sales-pipeline management) and GoHighLevel familiarity is preferred. Bilingual English and Spanish (C1/C2) required. Full-time remote role; must be available during Pacific Time business hours (9am–5pm PST/PDT).

Core skills

GoHighLevel

Required skills

CRM platforms

Optional skills

Facebook Lead Ads

Required languages

English C1/C2Spanish C1/C2

What you'll do

  • Serve as a primary point of contact for inbound leads across phone, email, text, social media, and website inquiries
  • Qualify prospective customers, understand their needs, and identify sales opportunities
  • Manage leads through the GoHighLevel sales pipeline, from initial contact through closing or disqualification
  • Consistently follow up with prospects and nurture customer relationships
  • Schedule appointments and coordinate communication between prospects, clients, and internal team members
  • Maintain accurate CRM records, including opportunities, tasks, notes, customer information, and communication history
  • Monitor the sales pipeline to ensure leads receive timely follow-up
  • Educate prospective and existing customers on available services and identify cross-selling opportunities when appropriate
  • Assist with customer onboarding, proposals, documentation, calendars, and appointment scheduling
  • Monitor incoming leads from digital marketing campaigns and coordinate with the Marketing Automation Specialist regarding lead quality and performance
  • Provide updates and reports on sales and pipeline activity
  • Continuously develop knowledge of GoHighLevel, CRM best practices, sales techniques, AI tools, and marketing automation

What they require

  • Excellent English and Spanish communication skills (verbal and written) – C1/C2 level
  • Previous professional experience in sales, client success, account management, or a similar client-facing role
  • Strong understanding of the full sales cycle, from initial contact and qualification through follow-up and conversion
  • Experience managing leads and sales pipelines using CRM platforms
  • Confident communicating with prospects and customers through phone calls, email, text, and other channels
  • Strong relationship-building and customer service skills
  • Highly organized with the ability to manage multiple leads, follow-ups, appointments, and priorities
  • Proactive and comfortable working independently in a fully remote environment
  • Willingness to continuously learn new sales, CRM, marketing automation, and AI tools
  • Preferred: Previous experience working for a U.S. based company
  • Preferred: Previous experience managing GoHighLevel (GHL) in a professional environment
  • Preferred: Experience with digital lead sources, including Facebook Lead Ads
  • Preferred: Experience supporting multiple companies, services, or sales pipelines
$1.2k/mo