Remote | Travel Support Specialist
- Role
- Support
- Experience
- Junior
Open to US, GB only. Set where you work from to check your eligibility.
No BS summary
Entry-level remote travel support role for customer-focused people. Needs strong written/verbal communication, attention to detail, comfort with online systems, and ability to work independently.
Position Overview
We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.
\n
Key Responsibilities
- Respond to client inquiries regarding travel options, reservations, and itinerary details
- Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
- Review travel information for accuracy, including dates, traveler details, and accommodations
- Provide timely updates and clear communication before and after travel
- Maintain organized records of client interactions and reservations
- Deliver professional and responsive customer support
Qualifications
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to work independently in a remote environment
- Previous customer service, hospitality, or administrative experience is helpful but not required
\n
$35,000 - $65,000 a year
\n
What We Offer
- Structured onboarding and guided training
- Access to booking tools and travel supplier resources
- Ongoing professional development opportunities
- Flexible remote work environment
- Supportive and collaborative team culture
Ideal Candidate
This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.
What you'll do
- Respond to client inquiries regarding travel options, reservations, and itinerary details
- Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
- Review travel information for accuracy, including dates, traveler details, and accommodations
- Provide timely updates and clear communication before and after travel
- Maintain organized records of client interactions and reservations
- Deliver professional and responsive customer support
What they require
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to work independently in a remote environment
- Previous customer service, hospitality, or administrative experience is helpful but not required
- This is an entry-level opportunity within the travel industry.
- No prior travel experience is required.
Benefits
- Structured onboarding and guided training
- Access to booking tools and travel supplier resources
- Ongoing professional development opportunities
- Flexible remote work environment
- Supportive and collaborative team culture
Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. We support clients with weddings, events, cruises, honeymoons, and milestone experiences through thoughtful planning and personalized service.
What people say about this company
3.5/ 5
- Work-life balance is often mentioned positively.
- Employees appreciate the supportive team culture.
- Concerns about management effectiveness and communication.