Remote | Hotel Booking Coordinator
- Role
- Support
Open to US only. Set where you work from to check your eligibility.
No BS summary
Remote hotel booking/customer-service coordinator for resort vacations. Needs strong client communication, detail management, comfort with booking platforms, and must be 18+ with a computer and stable internet.
Core skills
About Us: We area planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories.
Position Overview: We are seeking an organized, personable, and service-driven Remote Hotel Booking Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.
Key Responsibilities: Consult with clients to understand their vacation preferences, travel dates, and budget Recommend all-inclusive resorts that best match client needs and expectations Research resort options, amenities, and promotions using approved booking tools Coordinate and manage reservations, ensuring accuracy and timely communication Assist with special requests, itinerary changes, and follow-up support Maintain accurate client records and manage booking documentation Stay updated on popular resort destinations, seasonal promotions, and hospitality trends
Qualifications: Previous experience in hospitality, booking coordination, or customer service is a plus Strong communication and relationship-building skills Detail-oriented with the ability to manage multiple client needs simultaneously Tech-savvy and comfortable using booking platforms and digital tools Self-motivated and dependable with the ability to work independently in a remote setting Must be 18 years or older with access to a computer and stable internet connection Passion for vacation planning and delivering exceptional service
What We Offer: Fully remote work flexibility Ongoing training and professional development Access to industry tools, resources, and resort networks Incentive opportunities based on performance Supportive team culture and growth potential Travel perks and destination learning experiences
Work Environment: This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care.
What you'll do
- Consult with clients to understand their vacation preferences, travel dates, and budget
- Recommend all-inclusive resorts that best match client needs and expectations
- Research resort options, amenities, and promotions using approved booking tools
- Coordinate and manage reservations, ensuring accuracy and timely communication
- Assist with special requests, itinerary changes, and follow-up support
- Maintain accurate client records and manage booking documentation
- Stay updated on popular resort destinations, seasonal promotions, and hospitality trends
What they require
- Previous experience in hospitality, booking coordination, or customer service is a plus
- Strong communication and relationship-building skills
- Detail-oriented with the ability to manage multiple client needs simultaneously
- Tech-savvy and comfortable using booking platforms and digital tools
- Self-motivated and dependable with the ability to work independently in a remote setting
- Must be 18 years or older with access to a computer and stable internet connection
- Passion for vacation planning and delivering exceptional service
Benefits
- Fully remote work flexibility
- Ongoing training and professional development
- Access to industry tools, resources, and resort networks
- Incentive opportunities based on performance
- Supportive team culture and growth potential
- Travel perks and destination learning experiences
- Flexible scheduling
We area planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories.