Remote Client & Booking Coordinator
- Role
- Support
Open to US only. Set where you work from to check your eligibility.
No BS summary
Client support coordinator for booking, scheduling, reservations, documentation, and service coordination. Must be US-based, detail-oriented, customer-focused, organized, and comfortable working remotely.
Remote Client & Booking Coordinator Location: Remote (United States) Company: Destination Knot
About Destination Knot: Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
Position Overview: The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment. This is a support-based role centered on communication, organization, and follow-through.
Key Responsibilities: Assist clients with booking requests, scheduling, and reservation coordination Communicate with clients via email, phone, and messaging platforms to provide updates and support Accurately enter, update, and maintain client information and booking details Coordinate timelines, confirmations, and service documentation Provide general client support and respond to inquiries in a timely, professional manner Follow established processes and internal guidelines to ensure accuracy and consistency Collaborate with internal teams to support client needs and workflow efficiency
Qualifications & Skills: Strong communication and customer service skills Highly organized with attention to detail Comfortable working independently in a remote environment Basic computer proficiency and ability to learn new systems Ability to manage multiple tasks while meeting deadlines Professional demeanor and reliability Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule: Fully remote position Flexible scheduling options may be available Training and ongoing support provided
Why Join Destination Knot: Remote work flexibility Supportive, structured team environment Clear expectations and processes Opportunity to build valuable coordination and client service skills
How to Apply: Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.
What you'll do
- Assist clients with booking requests, scheduling, and reservation coordination
- Communicate with clients via email, phone, and messaging platforms to provide updates and support
- Accurately enter, update, and maintain client information and booking details
- Coordinate timelines, confirmations, and service documentation
- Provide general client support and respond to inquiries in a timely, professional manner
- Follow established processes and internal guidelines to ensure accuracy and consistency
- Collaborate with internal teams to support client needs and workflow efficiency
What they require
- Strong communication and customer service skills
- Highly organized with attention to detail
- Comfortable working independently in a remote environment
- Basic computer proficiency and ability to learn new systems
- Ability to manage multiple tasks while meeting deadlines
- Professional demeanor and reliability
- Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Benefits
- Fully remote position
- Flexible scheduling options may be available
- Training and ongoing support provided
- Remote work flexibility
- Supportive, structured team environment
- Clear expectations and processes
- Opportunity to build valuable coordination and client service skills
At Destination Knot, we specialize in crafting personalized travel experiences that create lasting memories.