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Sailor Health

Provider Onboarding Specialist

RemoteCanada onlyArchived
Published
Role
Operations
Employment
Full-time
Company size
Startup
Salary not disclosed
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Open to CA only. Set where you work from to check your eligibility.

No BS summary

Seeking a Provider Onboarding Specialist to expand Sailor's clinician network. You will identify, onboard, and empower therapists and psychologists. This role involves recruiting, operations, and relationship-building in a fast-paced startup environment.

What you'll do

  • Own the onboarding journey: Guide providers from first contact through contracting, credentialing, and initial patient assignment, ensuring a seamless and supportive experience.
  • Collaborate cross-functionally: Partner closely with Clinical Operations, Credentialing, and Care Coordination teams to align on capacity needs and onboarding timelines.
  • Maintain pipeline visibility: Track metrics such as response rate, conversion rate, onboarding duration, and ramp-up progress to identify trends and bottlenecks.
  • Drive provider pipeline growth: Identify, engage, and nurture relationships with licensed therapists, psychologists, and clinical social workers across Sailor’s target states.
  • Ensure compliance readiness: Verify that all required documents are complete, accurate, and compliant with Sailor’s standards.
  • Enhance provider experience: Act as a point of contact for new clinicians, addressing questions quickly and ensuring they feel supported and excited to join Sailor.

What they require

  • You have a human-centered approach and love providing delightful experiences to clinicians.
  • You enjoy automating workflows and building simple systems that make processes more efficient.
  • You’re organized and proactive, with a knack for spotting small details that improve the provider experience.
  • You thrive in a fast-moving environment, balancing empathy with execution.
  • You’re curious, analytical, and enjoy using data to improve processes and outcomes.

Benefits

  • Comprehensive benefits, including Health, dental & vision insurance
  • Brand new company computer
  • Flexible PTO and sick days
  • Team building events
  • Mentorship from leadership of the company, highly supportive team

Sailor is building the platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. Our AI-native operating system powers seamless care coordination, real-time clinical insights, and insurance billing - enabling therapists to spend more time delivering compassionate care. We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients.

🇺🇸 United StatesHealthcareStartup
Salary not disclosed