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Highmark Inc.

Program Manager - ISRM

RemoteUnited States only
Published
Role
Project Management
Experience
Senior
Salary not disclosed
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Program manager for cybersecurity/IT programs with 5 years in IS/IT or IT Security. Needs program/project delivery, change management, risk mitigation, portfolio governance and executive communication skills. Pennsylvania remote or office-based role with up to 25% travel.

Optional skills

PMPSAFeCSMCISSPITILNISTProsci

What you'll do

  • Successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time, and budget and under circumstances involving moderate to high-impact risk factors, in a cyber security portfolio, strategy and delivery environment.
  • Work collaboratively with a diverse group of team members and contractors across multiple project teams or departmental work groups, ensuring their efforts align to deliver unified, coordinated results.
  • Develop and guide the implementation of project or program roadmaps for cybersecurity-related products and technology applications, ensuring that approved business outcomes are delivered effectively.
  • May be asked to supervise both the rollout and ongoing management of cybersecurity programs across multiple tenants, coordinating efforts to achieve seamless integration and sustained operational success.
  • Prepare and share comprehensive, data-driven impact analyses that address both quality and risk across cybersecurity catalogue of services.
  • Apply change management strategies and actively promote positive security behaviors throughout the implementation process, supporting sustainability and ongoing improvement.
  • Oversee a range of activities focused on gathering, analyzing, and presenting key performance indicators by creating dashboards and scorecards, conducting forecasting and trend analysis, tracking outcomes, and preparing executive-level presentations.
  • Cross-functional collaboration and interdependency management between a group of projects, products/technologies, functions, and/or customers.
  • Ensure clear lines of communication including but not limited to; transparency to the business on upcoming security initiatives, identifying impact to the business and to consumers, helping shape remediation, and developing external and internal communications.
  • Responsible for establishing and driving Information Security programs designed for the business to improve security behaviors.
  • Measure program effectiveness and report accordingly on progress through approved business KPIs and outcomes.
  • Utilize change management methodologies to mitigate identified security risks.
  • Understand and bring to life, the role of cyber governance and how it supports the overall mission of program delivery.
  • Bring a risk-management approach to programs and projects governed ensuring cyber risks are managed and mitigated through our defined processes.
  • Other duties as assigned or requested.

What they require

  • Bachelor's Degree in Business Education, Marketing or Information Systems.
  • Substitutions: Six (6) years relevant, progressive experience.
  • Preferred: Master's Degree in Business Administration or Business Management.
  • 5 years in IS/IT or IT Security.
  • Preferred: Minimum of 3 years of Project Management or Program Management.
  • Preferred: PMP, SAFe, or CSM (certified scrum master).
  • Preferred: Cyber or IT related certifications (examples, CISSP, ITIL).
  • Preferred: Risk Management related (ie., NIST).
  • Preferred: Change Management, Prosci or similar.
  • Program and Project Delivery in Cyber/IT Environments: Demonstrates expertise in managing the full lifecycle of programs and projects within cybersecurity and IT settings, ensuring objectives are consistently met.
  • Change Management: Demonstrated ability to guide organizations through transitions, implementing strategies that ensure lasting improvements and adaptability.
  • Prioritizing: Skilled at identifying critical tasks and organizing work to maximize efficiency and impact, even in complex and fast-paced environments.
  • Analytical and Logical Reasoning: Possesses strong analytical thinking, enabling them to dissect problems, evaluate solutions, and make informed decisions rooted in logic and data.
  • Risk Mitigation Planning and Remediation: Experienced in developing comprehensive strategies to identify, assess, and address risks, ensuring that potential issues are proactively managed and resolved.
  • Financial Management in Portfolio Governance: Proficient in overseeing financial aspects within a portfolio governance framework, ensuring resources are allocated effectively to support organizational objectives.
  • Communication Skills: Adept at delivering executive-level presentations and facilitating clear, persuasive communication across diverse audiences.
  • Conflict Resolution: Brings proven experience in navigating and resolving conflicts, fostering collaboration, and maintaining productive working relationships.
  • Travel Requirement: 0% - 25%.
  • Position Type Remote or Office-based.
  • Teaches / trains others regularly Frequently.
  • Travel regularly from the office to various work sites or from site-to-site Rarely.
  • Physical work site required No.
  • Lifting: up to 10 pounds Constantly.
  • Lifting: 10 to 25 pounds Occasionally.
  • Lifting: 25 to 50 pounds Rarely.
  • Must have a foundational understanding of portfolio management and governance methods, including portfolio financial management.
  • Demonstrate a commitment to independent learning and possess a proactive mindset, showing the initiative and motivation necessary to successfully fulfill all job responsibilities.
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