Product Operations Manager
- Role
- Product
Open to US only. Set where you work from to check your eligibility.
No BS summary
Product operations manager to build the Product Operations function from scratch. Needs to own release process, internal readiness, cross-functional coordination, and data hygiene across Product, Engineering, Sales, Customer Success, Support, and Marketing.
About PeopleGrove PeopleGrove is a B2B SaaS company focused on higher education alumni engagement and career outcomes. We partner with colleges and universities to help their communities connect, grow, and thrive — through two product lines: CORE (ELMS, CompMS, MyCred, Readiness, Recruit) and HUBS (Engagement Hub, Experience Hub, PathwayU). We're a remote-first team that moves fast, builds with purpose, and cares deeply about the institutions and students we serve. The Opportunity We're building a Product Operations function from the ground up, and this is the person who builds it. PeopleGrove is at an inflection point. Our product and engineering teams are executing well, but the operating system that connects what we build to the rest of the company — Sales, Customer Success, Support, and Marketing — needs an owner. Release process, internal readiness, cross-functional coordination, and data hygiene are all areas where we know we can do better, and where doing better will directly accelerate growth. This role reports directly to the VP of Product and has cross-company scope from day one. You won't be maintaining a process someone else built — you'll be designing and enforcing it. Why This Role, Why Now Release process dysfunction is one of the most visible and solvable problems on our roadmap right now. The person who fixes it will have direct, measurable impact on Sales trust, CS readiness, and product team effectiveness — and will help build a function that scales with the company. This is a high-visibility role at a company that's growing intentionally and investing in the infrastructure to do it well.
What you'll do
- Build a Product Operations function from the ground up
- Own the operating system that connects Product and Engineering work to Sales, Customer Success, Support, and Marketing
- Improve release process
- Improve internal readiness
- Coordinate cross-functionally
- Improve data hygiene
- Design and enforce product operations processes
- Report directly to the VP of Product
- Have cross-company scope from day one
Benefits
- Remote-first team
- Direct, measurable impact on Sales trust, CS readiness, and product team effectiveness
- High-visibility role
- Opportunity to help build a function that scales with the company
PeopleGrove+CORE Higher Education Group helps colleges and universities drive outcomes in student and alumni lifecycle engagement, experiential education and career readiness through software solutions for mentorship, career readiness, competency tracking, and student placement/progress monitoring.