Principal Total Rewards Specialist

About us Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are real—and happening daily at Coalition. About the role Coalition is hiring a Principal Total Rewards Specialist to add senior execution capacity across benefits, compensation operations, and key People Operations processes. In this role, you will own day-to-day benefits administration for the U.S. and Canada, support international benefits, assist with compensation programs, and contribute to core People Ops workflows that improve the employee experience and strengthen operational excellence. You will be a key member of a lean global Total Rewards and People Operations team, helping to build and scale processes, controls, and employee support across the function while leveraging AI and related tools to streamline manual work and improve how we operate. Responsibilities Own end-to-end U.S. and Canadian benefits operations, including vendor coordination, eligibility and data updates, escalated employee questions, audits, reconciliations, invoice review, and administration workflows. Partner with the international operations lead to support global benefits operations, including vendor and broker coordination, employee inquiries, program documentation, data reconciliation, process improvements, and renewals or new program implementations. Support compensation and equity operations by organizing market data, preparing and supporting benchmarking analysis, preparing compensation cycle templates, tracking and recommending offers and adjustments, and assisting with equity reporting and salary range updates. Partner within People Ops to improve onboarding and offboarding workflows, documentation, ticket triage, employee lifecycle processes, and employee support, stepping into execution work as needed in a lean team environment. Build and maintain SOPs, templates, knowledge base content, recurring audits, and operational reports that improve accuracy, consistency, and visibility across benefits, compensation operations, and People Ops. Identify opportunities to strengthen vendor performance, data integrity, compliance controls, and employee experience, and help implement pragmatic improvements over time. Skills and Qualifications 8+ years of hands-on experience in benefits administration, Total Rewards operations, People Operations, or HR operations in a fast-paced organization, including direct ownership of recurring processes and workflows. Demonstrated experience with U.S. and Canadian benefits, including open enrollment, vendor or broker coordination, employee escalations, audits, reconciliations, and ongoing administration. Exposure to compensation and equity operations such as survey submissions, market data organization, compensation cycle support, equity administration, or recurring HR data analysis and reporting, with advanced Excel skills. Strong operational judgment and attention to detail, with a track record of managing multiple priorities, deadlines, and stakeholders with limited oversight. Comfort collaborating with HRIS, payroll, finance, legal, People Ops, and international partners, and navigating shared ownership across these teams. Strong written communication skills, with the ability to create clear employee-facing resources, process documentation, SOPs, and internal guidance. Experience supporting distributed or global teams, and comfort working across time zones and geographies. A continuous improvement mindset, with openness to iterating on processes, tools, and documentation to better support a scaling company. Bonus Points Experience in a high-growth or technology-focused company, especially with remote or hybrid workforces. Experience standing up or refining HR or benefits processes during periods of organizational change (such as M&A, new country launches, or system implementations). Familiarity with HRIS, benefits administration platforms, and reporting tools commonly used in global HR environments. Direct involvement in compensation or equity cycles (e.g., annual merit, promotion cycles, equity refresh). Compensation As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets. In Alberta, British Columbia & Ontario the base salary for this position ranges from $130,000/year up to $163,000/year. For all other locations, the base salary for this position ranges from $117,400/year up to $146,700/year. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your Recruiter can share more on the specific target salary range for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed. Vacancy Status: This posting is for an existing vacancy. Use of AI: We utilize AI-assisted tools to help us organize and review the high volume of applications we receive. However, our human recruiting team makes all final hiring decisions and interview selections, valuing personal connection over algorithms. Application Updates: Consistent with our commitment to transparency, if you are interviewed for this role, we will provide a status update on your application within 45 days of your final interview. Perks 100% medical, dental, and vision coverage Flexible PTO Annual home office stipend and WeWork access Mental & physical health wellness programs like Headspace, Lumino, and more! Competitive compensation and opportunity for advancement Why Coalition? Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We’re always looking for collaborative, inquisitive individuals to join #OurCoalition. Visit our Newsroom > Privacy Notice Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled. Our Privacy Policy > Safe Hiring Notice All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page . We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC). Anti-Discrimination Notice Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace. Accommodations Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com . We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction. To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.