Principal Technical Product Manager

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

Position Summary:

Drives enterprise product strategy for pharmacy-focused digital platforms, delivering measurable business impact through scalable, secure, and patient-centric solutions. Owns end-to-end product vision, roadmap, and execution across mobile, web, and API ecosystems, aligning cross-functional teams to achieve outcomes. Leverages AI as a force multiplier to accelerate speed, improve quality, and enhance decision-making through data-driven insights and automation. Operates within Empower’s high-growth, highly regulated 503A/503B environment, ensuring compliance, resilience, and innovation while modernizing platforms to expand access to high-quality, affordable medications.

Responsibilities:

Product Strategy

Vision Ownership: Define and drive long-term product vision and multi-year roadmap aligned to enterprise priorities, balancing innovation with regulatory requirements. Roadmap Execution: Lead prioritization and sequencing of strategic initiatives, ensuring disciplined execution against roadmap commitments. Value Realization: Establish success metrics tied to business impact, patient outcomes, and operational efficiency, ensuring product investments deliver measurable value.

Technology and AI Leadership

Architecture Alignment: Partner with engineering and architecture leaders to define scalable, secure, and interoperable system designs. AI Integration: Champion the integration of AI across product capabilities to enhance decision-making, automation, and personalization. Platform Modernization: Drive adoption of modern technologies across frontend, backend, and cloud infrastructure while reducing technical debt.

Execution and Collaboration

Stakeholder Alignment: Influence executive stakeholders and align cross-functional teams across engineering, operations, and business units. Program Leadership: Lead complex, cross-functional initiatives, removing obstacles and ensuring delivery of strategic objectives. Continuous Improvement: Promote ongoing optimization through data and AI insights to improve efficiency, quality, and customer satisfaction.

Knowledge and Skills:

Deep expertise in product management, API ecosystems, and cloud platforms such as AWS or Microsoft Azure. Advanced proficiency leveraging AI and data analytics to drive product strategy and decision-making. Strong leadership, communication, and stakeholder influence skills. Expertise in regulatory compliance, risk management, and quality standards within highly regulated industries.

Experience and Qualifications:

Minimum of 12 years of experience leading technical products with a track record of delivering complex, scalable platforms in regulated environments. Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field required; MBA or equivalent experience preferred. Strong strategic thinking and communication skills with the ability to influence executive stakeholders and drive organizational change. Deep technical expertise in APIs, system integrations, enterprise platforms, cloud infrastructure, and modern technology stacks.

Key Competencies:

Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences.

Values:

People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery.

Employee Benefits, Health and Wellness:

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.

Physical Requirements:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.