Portuguese Videogames Customer Service (WRITTEN SUPPORT)
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to MX only. Set where you work from to check your eligibility.
No BS summary
Customer service representatives for written support - NO CALLS. Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Required languages
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Requirements
Strong written and verbal communication skills in English. Strong written and verbal communication skills in Portuguese. Ability to multi-task. Ability to easily adapt in a constant evolution environment Excellent customer service skills Ability to actively listen to instructions and execute tasks communicated. Full-time availability High School Diploma preferred but not required. Living in Mexico City or Estado de Mexico.
Benefits
Salary: $18,000.00 gross (before taxes) Law Benefits. 2 days off. Career path.
After 3 months:
Medical expenses insurance.
Saving funds.
Grocery tickets ($1,200)
Here you can watch some videos from our official FB account regarding this position:
PRIVACY POLICY:
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice.
What you'll do
- Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
What they require
- Strong written and verbal communication skills in English.
- Strong written and verbal communication skills in Portuguese.
- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated.
- Full-time availability
- High School Diploma preferred but not required.
- Living in Mexico City or Estado de Mexico.
Benefits
- Salary: $18,000.00 gross (before taxes)
- Law Benefits.
- 2 days off.
- Career path.
- Medical expenses insurance.
- Saving funds.
- Grocery tickets ($1,200)
Keywords Studios provides global services and solutions for the games industry, partnering with gaming publishers to support projects across a network of studios and locations. The company brings together 13,000+ people and 70+ studios across 26 countries and also offers AI solutions leveraging its gaming expertise.