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Mercier Consultancy Group

Portuguese Speaking Transportation Customer Experts

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Customer support role for fluent/native Portuguese speakers with professional English. Must have an EU passport or work permit allowing residency and employment in Greece. Transportation/customer service experience is a plus.

Required languages

Portuguese Native or fluent; spoken and written; required=trueEnglish Professional proficiency; required=true

What you'll do

  • Act as the primary point of contact for Portuguese-speaking clients within the transportation sector.
  • Resolve complex customer inquiries regarding travel schedules, bookings, and logistical arrangements.
  • Maintain high levels of customer satisfaction by providing precise and efficient solutions for transportation services.
  • Collaborate with international teams to ensure standardized excellence in service delivery.
  • Handle technical troubleshooting and documentation related to transportation software platforms.
  • Advocate for company quality standards while maintaining a professional and empathetic tone.
  • Proactively identify and address potential travel disruptions to enhance the overall user experience.

What they require

  • Native or fluent Portuguese (spoken and written) is mandatory.
  • Professional proficiency in English to thrive in our international workplace.
  • Valid EU passport or work permit allowing residency and employment in Greece.
  • Previous experience in customer service or the transportation industry is considered a significant asset.
  • Strong problem-solving skills and the ability to thrive in a fast-paced environment.
  • A passion for delivering premium service and contributing to one of our many Portuguese-speaking jobs.

Benefits

  • Competitive Monthly Salary.
  • Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus included.
  • Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).
  • Fully Paid Training programs to ensure your success in the transportation industry.
  • Comprehensive Health Insurance and additional corporate perks.
  • A vibrant, multicultural work environment with career growth opportunities.
  • And Much More...
Recruitment And Business Process Outsourcing
Salary not disclosed