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Mercier Consultancy Group

Portuguese Speaking Cybersecurity Customer Experts - Work In Athens, Greece

RemoteGreece onlyArchived
Published
Role
Unknown
Employment
Full-time
Salary not disclosed
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Open to GR only. Set where you work from to check your eligibility.

No BS summary

We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. This role is a unique opportunity to join a fast-paced environment within the critical cybersecurity industry, helping clients protect their digital assets while enjoying the vibrant lifestyle that comes with one of our top Portuguese-speaking jobs.

Core skills

CybersecurityCRM

Required skills

Portuguese/English

Optional skills

Technical supportCustomer relations

Required languages

Portuguese Native or fluentEnglish Professional command

What you'll do

  • Provide high-level support for cybersecurity software and enterprise security solutions.
  • Assist Portuguese-speaking clients in resolving technical threats, account security, and data protection inquiries.
  • Act as a primary point of contact for users navigating complex security software platforms.
  • Monitor and escalate security incidents while ensuring compliance with international privacy protocols.
  • Document all interactions within the cybersecurity CRM, maintaining strict data integrity.
  • Stay updated on the latest cyber threat landscapes to provide proactive customer guidance.
  • Collaborate with international teams to improve internal knowledge bases regarding cybersecurity best practices.

What they require

  • Native or fluent Portuguese (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory) to work in one of the premier jobs in Greece.
  • A professional command of English, as it is the primary language of our technical cybersecurity training.
  • A strong interest in the cybersecurity industry and technology-driven problem solving.
  • Excellent communication skills, capable of explaining complex security concepts to non-technical users.
  • Previous experience in technical support or customer relations is considered a significant asset.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training on the latest cybersecurity industry tools.
  • Health Insurance coverage for all employees.
  • Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).
  • Monthly Performance Bonus for high-achievers.
  • Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
  • And Much More, including team-building events and professional growth pathways in Greece.
Recruitment And Business Process Outsourcing
Salary not disclosed