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Mercier Consultancy Group

Portuguese Speaking Customer Experts for Miele - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Portuguese-speaking customer support role for Miele, based remotely in Greece. Requires native/fluent Portuguese and advanced English, plus an EU passport or a valid work permit for Greece. Role focuses on troubleshooting premium household appliances and handling phone/email/chat enquiries.

Required languages

Portuguese Native or fluent (spoken and written)

Optional languages

English Advanced

What you'll do

  • Serve as the primary point of contact for Miele customers, maintaining the high standards expected in the consumer electronics industry.
  • Provide expert troubleshooting and guidance for premium household appliance technical issues.
  • Offer professional advice on the latest Miele product lines to ensure complete customer satisfaction.
  • Manage inquiries via telephone, email, and chat with precision, elegance, and empathy.
  • Document customer feedback to contribute to the continuous improvement of the Miele user experience.

What they require

  • Native or fluent Portuguese (spoken and written) is mandatory for this role.
  • Advanced English proficiency to facilitate internal communication.
  • Valid EU passport or a valid work permit for Greece.
  • Passion for high-end consumer electronics and technical troubleshooting.
  • Excellent communication skills, showcasing a professional and consultative approach.

Benefits

  • Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th salary).
  • Fully Paid Training program to ensure you are an expert in Miele product ecosystems.
  • Private Health Insurance coverage.
  • Fully Paid Relocation Package (flight tickets, transfer, and initial hotel stay provided).
  • Monthly Performance Bonus.
Recruitment And Business Process Outsourcing

Details

Posting languageEnglish
Salary not disclosed