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Mercier Consultancy

Portuguese Customer Agent for Online Market Platform — Work Remotely from Greece

RemoteGreece only
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Португалоязычный агент поддержки клиентов (B2 англ.) в провайдера цифровых решений в Греции: обязателен переезд в Грецию за счет компании. Нужны отличные коммуникативные навыки, уверенная работа с компьютером, командная среда. Опыт не требуется — это стартовая позиция.

Required languages

Portuguese nativeEnglish B2 (minimum)

What you'll do

  • Handle customer inquiries for Portuguese-speaking customers.
  • Resolve complaints professionally to maintain high customer satisfaction.
  • Accurately document all customer interactions in the CRM system.
  • Collaborate with internal teams to improve product support and customer service processes.
  • Collaborate with colleagues and other departments to reach the best outcomes.
  • Meet quality and performance targets while maintaining professionalism.

What they require

  • Native-level fluency in Portuguese (both written and spoken) is essential.
  • A minimum English proficiency of B2 is required.
  • Strong communication and problem-solving skills.
  • Comfortable using computers and willing to learn new software tools.
  • Ability to work in a team-oriented environment.
  • Willingness to relocate and live in Greece.

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Private health insurance
  • 2 extra salaries per year
E Commerce
Salary not disclosed