Driven Brands
Peer Group Facilitator, Mechanical
RemoteUnited States only
- Experience
- Lead
$77.8k–$139k/yr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
Experienced independent automotive aftermarket operator with 10+ years in ownership, GM, or senior leadership at a mechanical/general repair shop. Must be able to facilitate peer groups, drive accountability, and understand shop financials, KPIs, technician productivity, service advisor performance, and shop operations. Remote US role with required travel.
Optional skills
DISCPredictive IndexWorking Genius
What you'll do
- Plan, prepare, and lead all assigned peer group meetings: two annual 2-day in-person sessions per group and monthly 1–2 hour virtual sessions.
- Design each meeting agenda with intention — introducing new topics, concepts, resources, or industry developments as the group's evolution and needs demand, then quickly transitioning to member-driven discussion and execution on the opportunities that new information surfaces.
- Bring new and relevant material into the room as curators, drawing on their own expertise, vetted internal or external SMEs, or industry resources, then returning to the facilitation role as the group engages.
- Balance introduced content with member-generated discussion.
- Manage group dynamics in real time — surface quiet voices, redirect dominant ones, hold productive silence, and convert tension into learning.
- Use Socratic questioning and structured peer-coaching protocols.
- Resist the temptation to teach, lecture, or solve.
- Maintain structured touchpoints with each member between meetings, including check-ins on prior commitments.
- Monitor engagement, surface drift early, and address attendance issues or churn risk before they become irreversible.
- Maintain accurate member-level notes, attendance records, and engagement signals in ATI systems.
- For New Member Cohort groups, lead the front-loaded 90-day plan: weekly virtual sessions in weeks 1–4, bi-weekly in months 2–3, then standard cadence.
- Establish group norms, confidentiality expectations, and a group operating agreement within the first three meetings of any new cohort.
- Conduct onboarding conversations with every new member to surface goals, business context, and the change they want to produce.
- Dedicate regular, structured time to researching developments in the mechanical/general repair industry — technology shifts, shop economics, labor dynamics, regulatory changes — so group conversations are grounded in current reality.
- Curate relevant content, case studies, and frameworks that elevate group discussion without converting peer time into lecture time.
- Bring recurring themes and unanswered questions from group sessions back to ATI's curriculum and market intelligence functions.
- Take primary ownership of member retention within assigned groups.
- For Standalone Peer Program members, serve as a soft on-ramp to ATI's broader portfolio — surface readiness signals to ATI account partners when appropriate.
- Actively seek out and participate in ATI-provided development programming, external facilitation training, and self-directed skills building.
- Engage fully with facilitator peer-development sessions, debriefs, and case discussions led by the Director of Peer Group Programs.
- Bring learning back into the room — insights from development activity should enrich meeting design and deepen member conversations over time.
What they require
- Minimum 10 years of operational experience in the independent automotive aftermarket, with significant time in an ownership, general manager, or senior leadership role at a mechanical or general repair shop.
- Demonstrated track record of operating, growing, or transforming a mechanical shop or multi-shop operation.
- Members must believe the Facilitator has earned the right to be in the room.
- Working fluency in shop financials, KPIs, technician productivity, service advisor performance, customer experience, and the operating realities of running an independent mechanical shop.
- Demonstrated experience leading peer groups, mastermind groups, advisory boards, executive forums, or comparable structured group learning environments.
- Demonstrated personal commitment to ongoing professional growth and development.
- Candidates who are not actively invested in their own learning are not a fit for this role at any experience level.
- Preferred: Certified Executive Coach (ICF, EMCC, or equivalent recognized credential).
- Preferred: Familiarity with established peer advisory frameworks (Vistage, EO, YPO forum protocols, or similar).
- Preferred: Prior experience as an ATI member, coach, or vendor partner is a plus but is not required.
- Primarily remote work environment.
- Required travel for two annual 2-day in-person meetings per assigned group, plus ATI Super Conference and facilitator development sessions.
- Estimated 20–25 travel days per year.
- Extended periods of computer and video-conference use.
- Occasional evening or weekend availability may be required for in-person meetings and member needs.
Benefits
- Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay.
- Get early access to 50% of your earned wages at any time through our myFlexPay program.
Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Headquartered in Charlotte, NC.
$77.8k–$139k/yr