Payroll Specialist Lead
- Role
- Finance
- Experience
- Lead
- Employment
- Full-time
- Company size
- Enterprise
Open to Worldwide. Set where you work from to check your eligibility.
No BS summary
Lead payroll specialist for LATAM/Central America with several years of payroll experience and end-to-end in-house payroll ownership. Must know compliance, statutory filings, local labor/tax/social security regulations, and be fluent in English and Spanish. Remote role focused on Costa Rica, Guatemala, El Salvador, and Honduras.
Core skills
Required skills
Optional skills
Required languages
Optional languages
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About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
What this job can offer you
This is an exciting time to join our global Payroll Operations team—not only because we are growing, but because we are actively shaping the future of global payroll. You will play a key role in elevating processes, driving standardization, and improving how payroll is delivered across Central America. This role offers the opportunity to own end-to-end payroll processes, work cross-functionally with global teams, and make a direct impact on operational excellence in a fast-paced, international environment, with a primary focus on key Central American countries such as Costa Rica, Guatemala, El Salvador, and Honduras.
What you bring
- Several years of experience in LATAM payroll, with strong exposure to Central America.
- Proven experience managing end-to-end payroll processes independently.
- Strong understanding of compliance, statutory filings, and local labor regulations.
- Analytical mindset with strong attention to detail and problem-solving skills.
- Ability to operate in a fast-paced, global environment and manage multiple priorities.
- Strong stakeholder management and communication skills.
- Experience working cross-functionally with Finance, Product, or Implementation teams.
- Strong knowledge of payroll processes across Central America, particularly in countries such as Costa Rica, Guatemala, El Salvador, and Honduras.
- Solid understanding of local tax regulations, social security, and statutory compliance.
- Experience managing end-to-end payroll processing in-house.
- Knowledge of payroll accounting and reconciliations.
- Familiarity with payroll systems and tools; experience with automation or process improvements is a plus.
- Fluent in English and Spanish (written and spoken).
- Experience with in-house payroll operations is a strong plus.
- Remote work experience is a plus, but not required.
- Demonstrates strong automation and AI capabilities and AI fluency.
Key Responsibilities
- Act as the subject matter expert for assigned Central America countries, ensuring full ownership of payroll processes.
- Process end-to-end in-house payroll, including data collection, validation, calculations, approvals, payments, and statutory compliance.
- Manage statutory filings, tax obligations, and social security requirements across assigned countries.
- Ensure data accuracy, integrity, and timely delivery aligned with KPIs and SLAs.
- Handle payroll accounting, reconciliations, and support financial reporting requirements.
- Partner with internal stakeholders (Payroll Implementation, Finance, Product, and Support teams) to ensure smooth operations and alignment.
- Identify process gaps and drive continuous improvements, standardization, and automation initiatives.
- Manage payroll exceptions, escalations, and complex cases with a problem-solving mindset.
- Support and mentor other payroll specialists, contributing to team development and knowledge sharing.
Practicals
- You'll report to: Manager, Payroll Operations LATAM
- Team: Operations - Payroll
- Location: Central America / LATAM (remote)
- Start date: As soon as possible
Application process
- (async) Profile review
- Interview with recruiter
- Interview with team member
- Interview with hiring managers
- Bar raiser interview
- (async) Offer
#LI-DNP Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $33,300—$74,900 USD
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis. Apply now
What you'll do
- Act as the subject matter expert for assigned Central America countries, ensuring full ownership of payroll processes.
- Process end-to-end in-house payroll, including data collection, validation, calculations, approvals, payments, and statutory compliance.
- Manage statutory filings, tax obligations, and social security requirements across assigned countries.
- Ensure data accuracy, integrity, and timely delivery aligned with KPIs and SLAs.
- Handle payroll accounting, reconciliations, and support financial reporting requirements.
- Partner with internal stakeholders including Payroll Implementation, Finance, Product, and Support teams to ensure smooth operations and alignment.
- Identify process gaps and drive continuous improvements, standardization, and automation initiatives.
- Manage payroll exceptions, escalations, and complex cases with a problem-solving mindset.
- Support and mentor other payroll specialists, contributing to team development and knowledge sharing.
- Act as a subject matter expert for the country.
- Manage relationships with key stakeholders within Payroll Implementation, Finance, Product, and Engineering.
- Process full end-to-end payroll in-house, including statutory filing requirements, exceptions, approvals, payments, and compliance.
- Ensure full data integrity and quality.
- Handle payroll journals and reconciliations.
- Focus on KPIs and SLAs.
- Implement and improve processes.
- Mentor and support payroll specialists.
- Back up regional managers during absences.
- Act as subject matter expert for Australia payroll
- Manage relationships with Payroll Implementation, Finance, Product, and Engineering stakeholders
- Process full end-to-end payroll in-house, including statutory filings, exceptions, approvals, payments, and compliance
- Ensure data integrity and quality
- Handle payroll journals and reconciliations
- Focus on KPIs and SLAs
- Implement and improve payroll processes
- Mentor and support payroll specialists
- Back up regional managers during absences
- Process Global Payroll and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
- Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems.
- Manage the Zendesk ticket queue and provide timely, professional responses.
- Act as the main point of contact for customers and internal/external stakeholders regarding payroll questions and processes.
- Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery.
- Continuously improve payroll processes and keep up to date with internal payroll projects and updates.
- Ensure full data integrity across all payroll systems and processes.
- Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
- Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
- Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
- Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
- Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
- Identify and resolve payroll discrepancies, operational risks, or compliance issues, escalating complex matters when needed.
- Contribute to continuous improvement of payroll operational processes, including streamlining workflows and improving operational transparency.
- Support development and maintenance of payroll documentation and operational knowledge so processes remain clear, scalable, and aligned with internal governance requirements.
- Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
- Contribute to adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
- Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.
- Act as a true subject matter expert for the country
- Manage existing relationships with key stakeholders within Payroll Implementation, Finance, Product, and Engineers
- Process full end-to-end payroll in-house, including statutory filing requirements, exceptions, approvals, payments, and compliance
- Ensure full data integrity and quality
- Handle accounting and reconciliations
- Implement and improve processes
- Back up regional managers during times of absence
- Manage existing relationships with key stakeholders within Payroll Implementation, Finance, Product, and Engineering.
- Handle accounting and reconciliations.
- Back up regional managers during times of absence.
- Deliver accurate, compliant payroll operations within assigned countries.
- Contribute to improvement and scalability of global payroll processes.
- Work with internal stakeholders across Payroll Operations, Tax, Finance, Product, and Customer Success.
- Coordinate with payroll partners where applicable.
- Act as a subject matter expert on country payroll requirements, staying current with legislative, tax, and regulatory developments affecting payroll operations.
- Support operational implementation and rollout of payroll services in new or expanding jurisdictions.
- Ensure payroll execution processes are integrated into operational workflows.
- Serve as a key coordination point for internal teams and external stakeholders on country payroll matters.
- Identify and resolve payroll discrepancies, operational risks, or compliance issues.
- Escalate complex payroll matters using sound judgment.
- Contribute to continuous improvement of payroll operational processes.
- Identify opportunities to streamline workflows and improve operational transparency.
- Support development and maintenance of payroll documentation and operational knowledge.
- Partner with cross-functional teams on system enhancements, statutory updates, and operational improvements impacting payroll.
- Contribute to adoption of automation and AI-enabled tools that improve payroll efficiency, accuracy, and scalability.
- Participate in testing related to payroll system developments, enhancements, and process improvements.
- Work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product, and Customer Success.
- Coordinate with diverse payroll partners where applicable.
- Support operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are integrated into operational workflows.
- Contribute to continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
- Contribute to the improvement and scalability of global payroll processes.
- Act as a subject matter expert on country payroll requirements.
- Stay up to date with legislative, tax, and regulatory developments that may impact payroll operations.
- Support the operational implementation and rollout of payroll services in new or expanding jurisdictions.
- Ensure payroll execution processes are effectively integrated into operational workflows.
- Escalate complex matters using sound judgment.
- Support the development and maintenance of payroll documentation and operational knowledge.
- Ensure payroll processes remain clear, scalable, and aligned with internal governance requirements.
- Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
- Participate in testing activities related to payroll system developments, enhancements, and process improvements.
- Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
- Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
- Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
- Support the development and maintenance of payroll documentation and operational knowledge to keep processes clear, scalable, and aligned with internal governance requirements.
- Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
- Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
- Payroll journals/reconciliations
What they require
- Several years of experience in LATAM payroll, with strong exposure to Central America.
- Proven experience managing end-to-end payroll processes independently.
- Strong understanding of compliance, statutory filings, and local labor regulations.
- Analytical mindset with strong attention to detail and problem-solving skills.
- Ability to operate in a fast-paced, global environment and manage multiple priorities.
- Strong stakeholder management and communication skills.
- Experience working cross-functionally with Finance, Product, or Implementation teams.
- Strong knowledge of payroll processes across Central America, particularly in countries such as Costa Rica, Guatemala, El Salvador, and Honduras.
- Solid understanding of local tax regulations, social security, and statutory compliance.
- Experience managing end-to-end payroll processing in-house.
- Knowledge of payroll accounting and reconciliations.
- Familiarity with payroll systems and tools.
- Preferred: Experience with automation or process improvements.
- Preferred: Experience with in-house payroll operations.
- Preferred: Remote work experience.
- Demonstrates strong automation and AI capabilities and AI fluency.
- Submit application and CV in English.
- End-to-end payroll processing experience in-house or within a payroll service provider.
- Knowledge of payroll best practices.
- Proficient in using software tools like Excel / Google Suite.
- Analytical mindset with strong problem-solving abilities.
- Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
- Productivity-focused and constantly thinks of ways to improve and speed up work.
- Understands the need to work largely asynchronously.
- Writes and speaks fluent English.
- Preferred: Experience working remotely.
- Balance innovation with genuine expertise and experience when using AI.
- End-to-end payroll processing experience in-house or within a payroll service provider
- Knowledge of payroll best practices
- Analytical mindset with strong problem-solving abilities
- Ability to adapt to a fast-paced international work environment
- Productivity-focused mindset and interest in improving work speed and processes
- Comfort working largely asynchronously
- Fluent written and spoken English
- Remote work experience is a plus
- Solid knowledge of payroll best practices and local compliance requirements.
- Strong proficiency with Excel and Google Sheets.
- Analytical mindset with problem-solving skills and strong attention to detail.
- Ability to adapt quickly in a fast-paced, constantly evolving environment, with a passion for identifying improvement opportunities.
- Proactive attitude, always looking for ways to streamline and optimize workflows.
- Several years of experience working with payroll for Belgium.
- Preferred: Experience with in-house payroll processing, Social Security filings, and vendor management.
- Customer-facing experience, solving problems and guiding clients and prospects through local payroll processes and questions.
- Fluent written and spoken English.
- Balance innovation with genuine expertise and experience.
- Automation and AI capabilities are built into the requirements for every role.
- Proficient in software tools such as Excel and Google Suite.
- Ability to adapt to a fast-paced, international work environment.
- Passion for making an impact.
- Productivity-focused and constantly looks for ways to improve and speed up work.
- Understands the need and ideal of working largely asynchronously.
- Balance innovation with genuine expertise and experience when using AI tools.
- Meaningful mid-senior career experience in Polish payroll operations, including hands-on responsibility for end-to-end payroll processing in Poland.
- Experience managing payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
- Strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
- Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem and coordinating cross-functional stakeholders.
- Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
- Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
- Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
- Comfortable working in scrappy, quick-moving start-up environments.
- Proficient in payroll tools and data analysis using in-house and external platforms.
- Preferred: Experience working in remote or globally distributed teams.
- Strong fluency in English.
- Preferred: Additional languages.
- Strong automation and AI capabilities and AI fluency.
- Payroll management or equivalent experience
- Proficient in using software tools like SAP, Excel / Google Sheet
- Analytical mindset with great problem-solving abilities
- Ability to adapt to a fast-paced, international work environment with a passion for making an impact
- Productivity-focused and constantly thinks of ways to improve and speed up work
- Understands the need and ideal to work largely asynchronously
- Writes and speaks fluent English
- Preferred: experience working remotely
- Demonstrates strong automation and AI capabilities and AI fluency
- Submit application and CV in English
- Payroll management or equivalent experience.
- Proficient in using software tools like SAP, Excel / Google Sheet.
- Understands the need and ideal to work largely asynchronously.
- Prior employment verification check.
- Preferred: Experience working on AFAS payroll software.
- Analytical and detail-oriented, with strong problem-solving skills and ability to manage complex payroll scenarios.
- Professional working proficiency in English.
- Based in Poland as your location.
- Previous end-to-end Polish payroll experience.
- Experience engaging a payroll vendor for outsourced payroll processing.
- Application and CV must be submitted in English.
- Prior employment verification check may be required.
- Offer may be conditional on additional checks such as ID verification and employment history checks.
- Based in Poland as location.
- Experience working with R2Platnik (Symfonia) software.
- Able to submit application and CV in English.
- Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
- Experience running Poland payroll for employees.
- Meaningful mid-senior career experience in Polish payroll operations.
- Hands-on responsibility for end-to-end payroll processing in Poland.
- Experience managing payroll in multi-country environments or global organizations.
- Exposure to different payroll systems and local regulatory frameworks.
- Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem.
- Able to coordinate cross-functional stakeholders.
- Analytical and detail-oriented.
- Strong problem-solving skills.
- Ability to manage complex payroll scenarios.
- Strong written and oral communication skills.
- Comfortable working in asynchronous and globally distributed environments.
- Takes ownership of outcomes.
- Raises risks early.
- Approaches operational challenges with curiosity and accountability.
- Additional languages are a plus.
- Must be based in Poland.
- Preferred: Additional languages are a plus.
- Experience working with R2Platnik (Symfonia) software is asked in the application form.
- Experience engaging a payroll vendor for outsourced payroll processing is asked in the application form.
- Managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
- End-to-end payroll processing in-house or within a payroll service provider
- An analytical mindset with great problem-solving abilities.
Benefits
- Work from anywhere.
- Flexible paid time off.
- Flexible working hours.
- Async work environment.
- 16 weeks paid parental leave.
- Budget towards co-working spaces, learning and wellness, including gym memberships.
- Mental health support services.
- Stock options.
- Home office budget and IT equipment.
- Ability to plan your schedule around your life.
- Encouraged life-work balance.
- Internal mobility supported by company culture and compensation philosophy.
- Budget toward co-working spaces.
- Learning and wellness budget, including gym memberships.
- Ownership and proactive work culture.
- Life-work balance encouraged.
- Prioritization of belonging.
- Employee resource groups for Women, Disability, Queer, and Minorities in Tech.
- Interview and workplace accommodations available.
- Fair equity pay.
- Competitive benefits in all locations where Remote operates.
- Internal mobility support.
- Work from anywhere
- Flexible paid time off
- Flexible working hours
- 16 weeks paid parental leave
- Mental health support services
- Stock options
- Learning budget
- Home office budget and IT equipment
- Budget for local in-person social events or co-working spaces
- Async work.
- Budget towards co-working spaces.
- Encouraged to put yourself and your family first and fit work around your needs.
- Internal mobility supported as part of employee growth and development.
- Internal mobility supported.
- Asynchronous work.
- Learning budget.
- Wellness budget, including gym memberships.
- Home office budget.
- IT equipment.
- Accommodation available during interviews and beyond.
- Fair, unbiased compensation and fair equity pay
- Competitive benefits in all locations where Remote operates
- Pay above in-location rates
- Internal mobility supported by compensation philosophy guaranteeing pay equity and fairness
- Budget towards co-working spaces, learning and wellness, including gym memberships
- Ability to plan schedule around life asynchronously
- Encouraged to put yourself and your family first and fit work around your needs
- Fair, unbiased compensation and fair equity pay.
- Pay above in-location rates.
- Internal mobility supported by a compensation philosophy that guarantees pay equity and fairness.
- Asynchronous work, allowing schedule planning around life.
- Accommodation can be requested from the recruiter.
- Asynchronous work setup allowing schedule planning around life.
- Option to submit LinkedIn profile instead of an up-to-date CV.
- Accommodation requests during interviews and beyond.
- Internal mobility supported by compensation philosophy guaranteeing pay equity and fairness.
- Budget towards co-working spaces, learning, and wellness, including gym memberships.
- Empowered to take ownership and be proactive.
- Interview accommodation requests supported.
- Internal mobility supported by pay equity and fairness philosophy.
- Budget toward co-working spaces, learning, and wellness, including gym memberships.
- Asynchronous work schedule.
- Internal mobility supported by compensation philosophy for pay equity and fairness.
- Life-work balance encouraged, with ability to plan schedule around life.
- Fair, unbiased compensation.
- Competitive benefits in all locations in which Remote operates.
- Internal mobility supported by compensation philosophy.
- Encouraged to put yourself and your family first, and fit work around your needs.
- Asynchronous work culture allowing schedule planning around life.
- flexible working hours (we are async )
- budget towards co-working spaces, learning and wellness (including gym memberships)
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. It makes it possible for businesses of all sizes to recruit, pay, and manage international teams, building an HR platform with a globally distributed workforce.
What people say about this company
4.3/ 5