FYST
Partnerships Manager
RemotePoland only
- Role
- Business Development
- Experience
- Mid
- Employment
- Full-time
Salary not disclosed
Check eligibility
Open to PL only. Set where you work from to check your eligibility.
No BS summary
Partnerships Manager needed with 2+ years of experience in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company. Must have a solid understanding of payment processing and hands-on experience with merchant accounts and PSP relationships. Intermediate Excel skills are required, with BI/operational tool experience being a bonus. Requires an ownership mindset, strong communication, and resilience in a fast-paced environment. Fluent Russian and strong English are mandatory.
Core skills
payment processingpartnerships
Required skills
acquiringfinancial settlementsrisk and compliance frameworksmerchant accountsPSP relationshipsExcel
Optional skills
BI toolsoperational tools
Required languages
Russian FluentEnglish Strong
YOUR MISSION
- Onboard PSP companies onto processing channels brought in by the business development team - from first contact through to live transactions
- Coordinate partner integrations and ensure smooth operational launch
- Own a portfolio of merchant accounts across multiple partner channels, ensuring smooth day-to-day operations and resolving partner-related issues
- Maintain merchant account records, monitor processing status, limits, settlements, and partner-related operational activities
- Review and renegotiate financial conditions, including processing rates, settlements, rolling reserves, and deposits
- Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close
- Resolve settlement delays and debt issues with partners directly
- Identify opportunities to scale capacity and increase efficiency within existing solutions
- Collect, review and submit onboarding documentation (KYC/KYB, corporate documents and partner questionnaires)
- Support partners throughout the full lifecycle - onboarding, integration, settlements, reconciliation and day-to-day operational requests
WHAT MAKES YOU A GREAT FIT
- 2+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company
- Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks
- Hands-on experience working with merchant accounts and PSP relationships - you know how the ecosystem works
- Comfortable working with dashboards and data - Excel at an intermediate level minimum; bonus points for experience with BI or operational tools
- Ownership mindset: you manage your own workload, spot problems before they escalate, and bring solutions - not just status updates
- Strong written and verbal communication - clear, structured, professional; able to work with international partners and internal stakeholders across functions
- Resilient in ambiguity: able to prioritize in a fast-paced environment where processes evolve, and priorities shift
- Fluent Russian and strong English
WHY YOU'LL LOVE IT HERE
- Meaningful Impact: a chance to make a real impact by contributing directly to the growth of a leading fintech company in the payments space!
- Career Development: we’re young, very ambitious, and serious about growth. If you’re driven and want to move fast, we’ll give you the space, support, and real ownership to grow with us.
- A Passionate Team: work side-by-side with talented, driven people who genuinely care about what they do.
- Competitive Compensation: matched to your skills, expertise, and impact, with transparent annual performance reviews.
- Remote Work: full flexibility to work remotely from wherever you do your best work.
- Paid Time Off: 20 days of vacation per year, bank holidays, and sick leave.
- Private Health Insurance: annual budget of €1,000 for your personal premium medical coverage.
- Learning & Development to Help You Work Smarter: conferences, courses, and professional growth, plus a budget for AI tools.
- Coworking Support: dedicated budget for a productive workspace beyond home.
- Well-Being Allowance: to spend on hobbies and whatever helps you stay energized and at your best.
- Unique FYST Perks: an “Adopt a Pet” day and a Birthday off.
Curious about our team, our values, and the unique ways we celebrate wins?
What you'll do
- Onboard PSP companies onto processing channels brought in by the business development team - from first contact through to live transactions
- Coordinate partner integrations and ensure smooth operational launch
- Own a portfolio of merchant accounts across multiple partner channels, ensuring smooth day-to-day operations and resolving partner-related issues
- Maintain merchant account records, monitor processing status, limits, settlements, and partner-related operational activities
- Review and renegotiate financial conditions, including processing rates, settlements, rolling reserves, and deposits
- Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close
- Resolve settlement delays and debt issues with partners directly
- Identify opportunities to scale capacity and increase efficiency within existing solutions
- Collect, review and submit onboarding documentation (KYC/KYB, corporate documents and partner questionnaires)
- Support partners throughout the full lifecycle - onboarding, integration, settlements, reconciliation and day-to-day operational requests
What they require
- 2+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company
- Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks
- Hands-on experience working with merchant accounts and PSP relationships - you know how the ecosystem works
- Comfortable working with dashboards and data - Excel at an intermediate level minimum; bonus points for experience with BI or operational tools
- Ownership mindset: you manage your own workload, spot problems before they escalate, and bring solutions - not just status updates
- Strong written and verbal communication - clear, structured, professional; able to work with international partners and internal stakeholders across functions
- Resilient in ambiguity: able to prioritize in a fast-paced environment where processes evolve, and priorities shift
Benefits
- a chance to make a real impact by contributing directly to the growth of a leading fintech company in the payments space!
- we’re young, very ambitious, and serious about growth. If you’re driven and want to move fast, we’ll give you the space, support, and real ownership to grow with us.
- work side-by-side with talented, driven people who genuinely care about what they do.
- Competitive Compensation: matched to your skills, expertise, and impact, with transparent annual performance reviews.
- full flexibility to work remotely from wherever you do your best work.
- 20 days of vacation per year, bank holidays, and sick leave.
- Private Health Insurance: annual budget of €1,000 for your personal premium medical coverage.
- Learning & Development to Help You Work Smarter: conferences, courses, and professional growth, plus a budget for AI tools.
- Coworking Support: dedicated budget for a productive workspace beyond home.
- Well-Being Allowance: to spend on hobbies and whatever helps you stay energized and at your best.
- Unique FYST Perks: an “Adopt a Pet” day and a Birthday off.
A fintech company in the payments space.
Fintech
Salary not disclosed