Skip to main content
Tidio

Partnership Manager (Mid/Senior)

RemoteEurope
Published
Role
Sales
Experience
Senior
Employment
Contract
Company size
Mid-size
PLN 17.2k–PLN 25.2k/mo
Check eligibility

Open to Anywhere in Europe. Set where you work from to check your eligibility.

No BS summary

Mid/Senior Partnership Manager needed to grow Tidio's partner revenue by acquiring and managing agency and technology partners. Requires 3-4 years of B2B SaaS partnerships experience, strong outbound prospecting, and understanding of SaaS metrics. Role is remote within Europe.

Core skills

partnershipsB2B SaaS

Required skills

B2B SaaS partnershipsoutbound prospectingcommercial discovery callssales presentationsrevenue targetspartner pipeline managementSaaS metricspartner performance tracking

Optional skills

agency partnerstechnology partnersaffiliate partnerssolution partnersecosystem listingsZendeskShopifyML team

Required languages

English

What you'll do

  • Build and grow a revenue-generating portfolio of agency, affiliate, and solution partners
  • Source and generate new partnership opportunities via marketplaces, ecosystem listings (e.g., Zendesk, Shopify), outbound outreach, and conferences
  • Represent Tidio at industry events
  • Own partner onboarding and activation
  • Build and deepen long-term partner relationships to drive retention and growth
  • Track partner performance, referrals, and milestone bonuses
  • Maintain CRM hygiene and provide regular reporting on partner pipeline and revenue contribution
  • Coordinate with Finance to validate payouts and ensure accurate commission processing

What they require

  • 3-4 years of experience in B2B SaaS partnerships
  • Strong outbound prospecting skills and experience sourcing new partners from scratch
  • Ability to run commercial discovery calls and persuasive sales presentations
  • Experience working against revenue targets and managing partner pipeline
  • Previous experience in representing the company at industry events, conferences, or fairs
  • Understanding of SaaS metrics (MRR, churn, LTV) and partner performance tracking

Benefits

  • Remote work model with flexible hours
  • 26 days off guaranteed in a year
  • Great development opportunities – company-supported courses and conferences
  • Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!
  • Mental well-being program – individual therapy sessions and resources for employees
  • Sport & wellness benefit or its financial equivalent.
  • Free access to one of the most popular e-book/audiobook services
  • Regular social events (company-wide offsites, team events)
  • Budget for 1:1 English language classes

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch.

Customer ServiceMid-sizetidio.com/

Details

EngagementC2C or W-2
PLN 17.2k–PLN 25.2k/mo