Partner Solutions Architect - Service Providers

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.

Job Title: Partner Solutions Architect (PSA) Service Providers.

Role Overview

Location New York, Atlanta, Charlotte, New Jersey and FL

The Partner Solutions Architect (PSA) is a high-impact, strategic technical leader responsible for driving the comprehensive pre-sales and post-sales technical relationship with our top-tier Global and GEO Partners, including Service Providers (SPs) and Managed Service Providers (MSP)

In this elite role, you will act as the principal architect and single point of technical alignment, collaborating at the executive and enterprise architect level to drive joint global GTM strategy and design repeatable reference architectures. The role focuses heavily on scaling Cloudflare One (SASE/SSE) and AI Infrastructure (Workers AI, AI Gateway) globally, embedding Cloudflare into global partner practices, and unlocking massive Partner-Influenced Opportunity (PIO).

Key Responsibilities

1. Pre-Sales Architecture, Strategy & Champion Building

• Global CF1 & AI Technical Alignment, GTM Strategy: Own the overarching technical relationship with top-tier Global/GEO partners to align on building and launching repeatable, global Go-To-Market (GTM) strategies. Accelerate the partner’s global technical capabilities, enabling their enterprise architects to lead discovery and scale secure, resilient, and repeatable architectures leveraging the Cloudflare Platform with a strong focus on AI and Cloudflare One (CF1).

• Technical Account Plan Ownership: Own and drive the end-to-end Technical Account Plan (TAP) for assigned top-tier strategic Global GSIs and SPs. Act as the principal architect mapping global partner business initiatives to technical execution milestones, ensuring continuous alignment on large-scale CF1 and AI adoption targets.

• Cultivating Global Technical Champions: Identify, enable, and cultivate executive-level technical advocates, practice leads, and "Champions" within the global partner organization to scale Cloudflare expertise independently, generate large-scale Partner-Influenced Opportunities (PIO), and empower them to deliver high-value professional services around Zero Trust and AI application security.

• Driving Global PIO via Repeatable Reference Architectures: Collaborate with sales teams to proactively source, qualify, and expand PIO through strategic architectural alignment, focusing on creating Repeatable Reference Architectures that allow partners to migrate legacy enterprise network architectures to CF1 and integrate secure AI solutions at scale.

• Enterprise Deal Support & Qualification: Enable global partners' technical validation, proof-of-concept (PoC), demo, pipeline generation, and pipeline acceleration capabilities. Identify joint pursuit accounts, facilitate strategic technical account planning, and deliver cutting-edge solution architecture sessions for top-tier Named Partners and high-value, complex global deals.

2. Post-Sales Architecture & Accelerated Services Delivery

• Global ASD Partner Journey Ownership: Own the Accelerated Services Delivery (ASD) partner journey at the GEO/Global level to ensure top-tier partners possess the advanced, scalable capabilities required to deploy, manage, and support the Cloudflare platform and enterprise AI application workloads seamlessly.

• Joint Services Offering Acceleration with a strong focus on CF1 and AI: Build, co-develop, and publish joint services catalogues and repeatable reference offerings with key global partners, accelerating the creation and global launch of their own Cloudflare-focused managed services practices, managed CF1 SASE offerings, and enterprise AI security assessments.

• Global Service Monetization: Enable GSIs and SPs to embed CF1 and Workers AI capabilities deeply into their own global managed security portfolios and core enterprise offerings to shorten time-to-market, protect complex client AI pipelines, and maximize global profitability.

• Technical Account Governance & Architectural Health: Act as the escalated principal technical point of contact to ensure long-term architectural health across global deployments, utilizing telemetry and proactive design to move the global partner relationship from reactive troubleshooting to advanced CF1 and AI optimization.

3. Automation & Continuous Innovation

• Leverage Autonomous AI Tools: Champion the use of Cloudflare OS, AI tools (Agent PAT and Agent Echo) to automate standard, repeatable technical tasks, optimizing operational efficiency and freeing up bandwidth for high-touch, strategic global partner engagements.

• Global AI & CF1 Feedback Loop: Engage key global partner champions and practice leads in the Partner Technical Advisory Council (PTAC) to give them early access to beta software, capture raw enterprise-grade product feedback, and drive joint co-innovation on CF1 features and emerging AI products.

• Cross-Functional Strategy Enablement: Participate in continuous cross-training and steering programs to maintain peak proficiency in both pre-sales scoping and post-sales service deployment across the entire Cloudflare One and AI ecosystem globally.

Required Qualifications & Experience

• 15+ years of technical, partner-facing experience (e.g., Enterprise Solutions Architect, Principal Systems Engineer, or Technical Account Lead) in cybersecurity, cloud infrastructure, or networking—with a proven track record directly managing Global System Integrators (GSIs) or major Service Providers (SPs).

• Deep architectural expertise in Cloudflare One (CF1) or equivalent SASE/SSE architectures, Zero Trust, DNS, and application security, alongside hands-on familiarity with global AI deployment, AI Gateway, LLM orchestration frameworks, or vector databases.

• Proven track record of developing enterprise technical talent, building global "champion" programs, and authoring Repeatable Reference Architectures within major global partner organizations.

• Demonstrated ability to manage the technical lifecycle of complex, multi-million dollar global deals from initial pre-sales discovery and global CF1/AI PIO generation through post-sale service delivery.

• Exceptional communication and executive-presence skills with a track record of presenting complex CF1 architectures and AI-driven use cases to partner C-level executives, practice directors, and technical teams alike.

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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