Operations Solutions Consultant (P2)

🚀 Operations Solutions Consultant | United States | Remote | Pax8 Shape the Future of MSP Operations with Pax8 Join Pax8 as an Operations Solutions Consultant and help managed service providers across the United States transform the way they operate through intelligent cloud solutions, automation, benchmarking, and business advisory services. Why This Opportunity Stands Out This is far more than a traditional sales role. You'll become a trusted advisor to technology businesses, helping partners unlock operational maturity, scale effectively, and maximize profitability through modern cloud-based solutions and services. As Pax8 continues its AI-driven evolution, you'll work at the intersection of technology, business consulting, and partner growth, building expertise that evolves alongside the future of the channel. Life at Pax8 At Pax8, we're building the managed intelligence marketplace, empowering partners with the technology, insights, and expertise they need to thrive. You'll join a collaborative, high-performing team that values curiosity, innovation, and continuous learning. We believe the best ideas come from people who challenge convention, embrace change, and put partner success at the center of everything they do. What You'll Be Doing 📈 Drive partner adoption of operational software solutions and advisory services through consultative conversations focused on business outcomes. 🤝 Collaborate closely with Channel Account Managers to generate opportunities, progress sales pipelines, and increase partner engagement. 🎯 Consistently achieve and exceed revenue objectives by identifying growth opportunities and expanding solution adoption. 📊 Lead benchmarking workshops and strategic planning discussions that help partners improve efficiency, automation, and operational performance. 🗣️ Deliver engaging business and technical presentations to internal teams and external partner audiences. 🔍 Maintain accurate opportunity management and forecasting through Salesforce and other business systems. 🚀 Influence partner success by recommending operational best practices, industry trends, and scalable business strategies. 🌱 Contribute to team initiatives, organizational planning, and the ongoing evolution of Pax8's operations solutions practice. The Impact You'll Have As an Operations Solutions Consultant, you'll play a critical role in helping partners build stronger, more efficient businesses. Your ability to challenge thinking, uncover opportunities, and guide meaningful operational improvements will directly influence partner growth, solution adoption, and overall business success across the Pax8 ecosystem. What Success Looks Like We're looking for someone who combines commercial excellence with operational curiosity and a genuine passion for helping businesses grow. You bring: Proven success in consultative sales environments, particularly where business outcomes are the primary driver of value. Substantial experience working with Software as a Service solutions and subscription-based technologies. Demonstrated ability to build trusted relationships with business leaders and decision-makers. Strong understanding of technology provider, managed services, or channel-based business models. Experience leveraging CRM platforms such as Salesforce to manage pipelines and opportunities effectively. Confidence presenting complex concepts to both technical and non-technical audiences. Extensive knowledge of operational workflows, service delivery, automation, and business improvement strategies. Familiarity with remote monitoring, professional services automation, quoting platforms, documentation solutions, and broader managed services ecosystems. Strong business acumen with an interest in operational maturity, benchmarking, and continuous improvement. Excellent communication, stakeholder management, and collaboration skills. A history of achieving ambitious goals while maintaining a partner-first mindset. Trust and Transparency Throughout Hiring At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you. We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Everyone Is Welcome Here We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States. Rewarding You for Great Work Benefits Competitive base salary (On Target Earnings starting at $92,000.00 on a 70%/30% split) Annual performance bonus opportunity Equity participation through stock option plans Medical, dental, and vision coverage Retirement savings benefits Generous paid time off and company holidays Dedicated learning and development time LinkedIn Learning access Health and wellbeing support programs Remote-first flexibility Employee recognition programs Collaborative and inclusive culture Opportunities for career growth across a global organization Grow Faster Than You Thought Possible There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background Checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal Opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you. Perks: Why Join Pax8? Because here, success isn't just about numbers—it’s about impact. It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful. At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits: Non-Commissioned Bonus Plans or Variable Commission 401(k) plan with employer match Medical, Dental & Vision Insurance Employee Assistance Program Employer Paid Short & Long Term Disability, Life and AD&D Insurance Flexible, Open Vacation Paid Sick Time Off Extended Leave for Life events RTD Eco Pass (For local Colorado Employees) Career Development Programs Stock Option Eligibility Employee-led Resource Groups Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team. Pax8 is an EEOC Employer. Equal Opportunities Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes. Job Applicant Privacy Notice Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy. Learn more at pax8.com. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals. At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!