Online - Hotel Customer Service Coordinator - Entry Level
- Role
- Support
- Experience
- Junior
Open to US only. Set where you work from to check your eligibility.
No BS summary
Entry-level remote hotel customer service coordinator for someone organized, dependable, and comfortable with digital tools and remote communication. Must be willing to learn the travel booking process.
Position Summary:
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding our commitment to exceptional service.
Responsibilities:
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Requirements:
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Benefits:
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs
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$45,000 - $65,000 a year
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What you'll do
- Understand client needs and travel preferences
- Provide hotel recommendations and confirm reservations
- Manage booking changes and follow-up communication
- Keep detailed, accurate client records
What they require
- Organized and dependable
- Comfortable with digital tools and remote communication
- Friendly, professional demeanor
- Willingness to learn the travel booking process
Benefits
- Collaborative remote environment
- Hands-on guidance and self-paced training
- Access to industry partnerships and hotel programs