Online | Customer Care Coordinator | Entry Level
- Role
- Support
- Experience
- Junior
Open to US only. Set where you work from to check your eligibility.
No BS summary
Entry-level remote customer care coordinator for client inquiries, service coordination, scheduling, follow-ups, and record keeping. Must be organized, responsive, and comfortable using email, messaging platforms, and online systems. Hiring signal points to California.
Position Overview
We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks. This role centers on providing timely support, managing inquiries, and ensuring a smooth and positive experience for clients throughout the process.
This is a fully remote position ideal for individuals who are responsive, organized, and enjoy working in a customer-focused environment.
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Key Responsibilities
- Serve as a point of contact for client inquiries and support requests
- Assist with coordinating services, scheduling, and follow-ups
- Provide clear and professional communication regarding updates and next steps
- Maintain accurate records of client interactions and requests
- Monitor tasks and ensure timely responses and resolutions
- Support a positive and consistent client experience
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to work independently in a remote setting
- Detail-oriented with the ability to manage multiple tasks
- Comfortable using email, messaging platforms, and online systems
Preferred (Not Required)
- Experience in customer service, support, or coordination roles
- Interest in travel, hospitality, or event-related services
What We Offer
- Flexible remote work environment
- Structured onboarding and ongoing support
- Opportunities for growth and advancement based on performance
- Supportive and collaborative team environment
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$40,000 - $70,000 a year
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Work Environment
This is a remote role requiring a reliable internet connection and the ability to stay organized and responsive in a virtual workspace.
Apply Today
If you enjoy helping others, managing communication, and providing a high level of service in a remote environment, we encourage you to apply.
What you'll do
- Serve as a point of contact for client inquiries and support requests
- Assist with coordinating services, scheduling, and follow-ups
- Provide clear and professional communication regarding updates and next steps
- Maintain accurate records of client interactions and requests
- Monitor tasks and ensure timely responses and resolutions
- Support a positive and consistent client experience
What they require
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to work independently in a remote setting
- Detail-oriented with the ability to manage multiple tasks
- Comfortable using email, messaging platforms, and online systems
- Preferred: Experience in customer service, support, or coordination roles
- Preferred: Interest in travel, hospitality, or event-related services
- Reliable internet connection
- Ability to stay organized and responsive in a virtual workspace
Benefits
- Flexible remote work environment
- Structured onboarding and ongoing support
- Opportunities for growth and advancement based on performance
- Supportive and collaborative team environment
Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. We support clients with weddings, events, cruises, honeymoons, and milestone experiences through thoughtful planning and personalized service.
What people say about this company
3.5/ 5
- Work-life balance is often mentioned positively.
- Employees appreciate the supportive team culture.
- Concerns about management effectiveness and communication.