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Mercier Consultancy Group

Norwegian Speaking Microsoft Customer Experts

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Provide high-level technical support for Microsoft software and cloud-based services to Norwegian-speaking enterprise and end-users. Troubleshoot complex IT issues, ensuring accurate documentation and resolution within defined service level agreements. Act as a primary point of contact for technical inquiries, maintaining professional communication standards consistent with the IT industry.

Core skills

Microsoft

Required languages

Norwegian Native or fluent

What you'll do

  • Provide high-level technical support for Microsoft software and cloud-based services to Norwegian-speaking enterprise and end-users.
  • Troubleshoot complex IT issues, ensuring accurate documentation and resolution within defined service level agreements.
  • Act as a primary point of contact for technical inquiries, maintaining professional communication standards consistent with the IT industry.
  • Collaborate with cross-functional teams to escalate and resolve technical bugs or infrastructure challenges.
  • Maintain deep product knowledge to provide expert consultation on Microsoft’s latest technological advancements.

What they require

  • Native or fluent Norwegian (spoken and written) is mandatory for this client-facing IT support role.
  • Proven interest or experience in the Information Technology (IT) sector.
  • Valid EU passport or work permit allowing residency in Greece.
  • Strong problem-solving skills and a technical mindset for identifying software solutions.
  • Excellent communication skills with the ability to translate complex technical concepts into clear instructions.

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival)
  • Monthly Performance Bonus linked to service metrics
  • Fully Paid Professional Training in the latest IT technologies
Recruitment And Business Process Outsourcing
Salary not disclosed