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Mercier Consultancy Group

Norwegian Speaking Customer Expert for Car Sharing - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Customer support professional for a car-sharing/travel platform, working remotely in Greece. Must speak native/fluent Norwegian, be proficient in English, and have a valid EU passport.

Core skills

CRM

Required languages

Norwegian Native or fluent spoken and written skills are mandatory for this role.English Proficiency

What you'll do

  • Deliver high-quality assistance to Norwegian-speaking travelers using our cutting-edge car-sharing services.
  • Manage inquiries regarding vehicle bookings, rental policies, and account management within the travel industry.
  • Ensure an exceptional customer experience by resolving technical issues and travel-related queries with professionalism.
  • Collaborate with internal departments to maintain the highest standards of service for our travel client portfolio.
  • Maintain accurate records of customer interactions using our advanced CRM database.
  • Contribute to the continuous improvement of travel service procedures through valuable feedback.
  • Navigate complex travel logistics to ensure our users have seamless, reliable mobility options.

What they require

  • Valid EU passport (mandatory) to facilitate relocation for our jobs in Greece.
  • A passion for the travel and mobility industry, with a focus on delivering excellent customer satisfaction.
  • Strong problem-solving skills and the ability to adapt to a fast-paced environment.
  • Previous experience in customer support or the travel sector is highly valued.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training to ensure you succeed in your new position.
  • Health Insurance coverage for your peace of mind.
  • Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Greece effortless.
  • Monthly Performance Bonus to reward your dedication and results.
  • 2 Extra Salaries Per Year (13th and 14th salary) provided as a special benefit.
  • Ongoing career development within a professional environment at Mercier Consultancy Group.
  • Greece offers an unparalleled quality of life, featuring breathtaking landscapes, historic wonders, and a legendary climate that keeps you energized year-round.
  • The relocation process is fully supported by Mercier Consultancy Group, ensuring your transition to Greece is smooth and rewarding.
  • You will enjoy world-famous gastronomy, a vibrant social scene, and the unique hospitality that makes Greece a top destination for expats.
Recruitment And Business Process Outsourcing
Salary not disclosed