Network & Infrastructure Operations Engineer

Business Area: IT Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Our global infrastructure underpins every facet of Cloudera’s business - from data center operations to IaaS-delivered analytics and multi-cloud platforms. As a Network & Infrastructure Operations Engineer, you will be part of a high-impact team responsible for managing, securing, and scaling our network infrastructure across private cloud, physical data centers, and multi-cloud environments to ensure peak reliability and performance. As a Network Engineer you will: Provision, configure, deploy, and tune Layer 2/3 networks (VLANs, subnets, routing, access control) across Cisco/Meraki, Dell, Juniper, and Palo Alto firewalls for cloud, data center, lab, and office environments. Maintain high-capacity links (10 GbE – 100 GbE), routing protocols (BGP, OSPF), throughput, and capacity dashboards while proactively resolving network bottlenecks to hit strict uptime targets. Automate repetitive network operations, provisioning, and change management using Ansible, Python, and Terraform to build reproducible workflows. Multi-level troubleshooting (physical, logical, cloud edge) for incident triage and resolution (including P1/P2 events). Maintain operational runbooks, precise network topology diagrams, capacity plans, and change management records to support cross-functional engineering, SRE, InfoSec and Infrastructure Operations teams. Partner with InfoSec to manage certificates/keys, enforce firewall policies, remediate switch vulnerabilities, and support physical data center operations (OS upgrades, switching/routing configurations). We are excited about you if you have: Relevant technical studies or a BS/MS degree in Computer Science, Computer Engineering, or a related field. 3+ years of hands-on enterprise, data center, or cloud network operations experience (L2/L3, Ethernet, VLAN, STP, BGP/OSPF, VPNs, routing, and switching). Experience managing enterprise network vendors (Cisco/Meraki, Dell, Juniper) and Palo Alto firewalls, including traffic analysis and security hardening. Strong foundation in Linux networking fundamentals (bridges, bonding, iptables, namespaces), paired with hands-on experience in Kubernetes networking (CNIs, service mesh, ingress), OpenStack networking, and awareness of distributed storage connectivity (e.g., Ceph). Proficiency with automation tools such as Python, Ansible, or Terraform. Hands-on experience with cloud infrastructure in AWS, Azure, or GCP (VPCs, Direct Connect/ExpressRoute, Transit Gateway). Familiarity with network monitoring, alerting tools, diagnostic dashboards, and troubleshooting. Clear technical communication, strong documentation skills and available on-call when needed. You may also have: Advanced Routing: Expertise in BGP route policy and AS path filtering. Industry Certifications: CCNA, CCNP, PCNSE, or relevant public cloud networking certifications. This role is not eligible for immigration sponsorship. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #LI-RB #LI-Remote It has come to our attention that job seekers have been contacted about fake job opportunities with Cloudera from individuals fraudulently posing as Cloudera employees. These recruiting fraud schemes often include requests for personal information and payments. Be aware that Cloudera will never request a payment as part of its recruitment process. Additionally, Cloudera will never make a job offer without conducting an interview process.com. If you are the target of a recruiting scam, consider filing a report with law enforcement authorities. Cloudera is not responsible for fraudulent job offers and/or any claims, damages, expenses, or other inconvenience connected to recruiting scams. For information on Cloudera's Candidate Privacy Notice, click here. If you have any questions about our privacy practices, please contact us at privacy@cloudera.com. EEO/VEVRAA If you need assistance with applying for a position, please email our office at talentacquisition@cloudera.com.