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Mercier Consultancy Group

Nederlands Sprekende Klantenservicemedewerker Zorg

RemoteGreece onlyArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
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Open to GR only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer service role for the healthcare industry, based on-site in Athens, Greece. Must be a native or fluent Dutch speaker (spoken and written) holding a valid EU passport, with professional English. Previous customer service or healthcare experience is a strong advantage, not a hard requirement.

Required languages

Dutch Native or fluentEnglish Professional proficiency

What you'll do

  • Provide high-quality support to patients and healthcare practitioners, addressing inquiries with empathy and efficiency
  • Maintain detailed and accurate records of interactions within healthcare database systems
  • Liaise between medical institutions and clients to ensure seamless communication and service delivery
  • Resolve complex issues related to healthcare services while strictly adhering to data privacy and medical confidentiality standards
  • Contribute to the continuous improvement of the patient experience by providing valuable feedback to the management team
  • Navigate healthcare-related software and platforms to facilitate smooth administrative operations
  • Stay updated on the latest trends and procedures within the European healthcare sector

What they require

  • Native or fluent Dutch (spoken and written) is mandatory
  • Valid EU passport, allowing you to work freely within Greece
  • Professional proficiency in English to collaborate with a diverse international team
  • Previous experience in customer service or healthcare environments (strong advantage)
  • Strong empathy and a genuine desire to assist others in the healthcare industry
  • Excellent communication skills, with a focus on patience and clarity

Benefits

  • Competitive monthly salary
  • Fully paid training programs
  • Comprehensive health insurance package
  • Fully paid relocation package (flight to Greece, airport transfer, initial hotel accommodation)
  • Monthly performance bonus linked to productivity and service quality
  • 2 extra salaries per year (13th and 14th salary)
  • Professional development opportunities within an expanding international firm
Recruitment And Business Process Outsourcing
Salary not disclosed