Nederlands Sprekende Klantenservicemedewerker Telefoonmerk
- Role
- Support
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Nederlands- en Engelssprekende klantenservice medewerker voor een wereldwijd telecombedrijf, op locatie in Griekenland. Vereist: vloeiend Nederlands (moedertaal), professioneel Engels, en een geldig EU-paspoort of werkvergunning voor Griekenland. Focus op technische ondersteuning voor mobiele apparaten, abonnementen, netwerk en facturatie.
Core skills
Required skills
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we take pride in facilitating life-changing career opportunities, specifically curated for those seeking high-impact Dutch-speaking jobs in premium Mediterranean hubs. Job Overview We are currently looking for a talented individual to fill the Nederlands Sprekende Klantenservicemedewerker Telefoonmerk position in Greece. This is an exceptional opportunity to join a global telecommunications giant, providing expert assistance to customers while enjoying a thriving career among the most sought-after jobs in Greece. Key Responsibilities Act as the primary point of contact for Dutch-speaking customers regarding telecommunications inquiries. Provide technical support for mobile devices and telecommunications hardware and software issues. Manage and resolve customer queries regarding mobile subscriptions, network connectivity, and billing. Deliver high-quality service to ensure exceptional customer satisfaction in the competitive telecommunications sector. Maintain detailed customer records in the CRM system to track interactions and resolutions. Identify opportunities to provide value-added telecommunications service suggestions to clients. Collaborate with internal teams to stay updated on the latest mobile technologies and market trends. Requirements Native or fluent Dutch (spoken and written) is strictly required for this position. Professional proficiency in English for team collaboration and training purposes. Valid EU passport or a valid work permit for residency in Greece. Strong affinity for technology and the telecommunications industry. Excellent communication and problem-solving skills, perfect for Dutch-speaking jobs. Customer-centric mindset with the ability to work in a fast-paced environment. Benefits What We Offer Competitive Monthly Salary package. Two extra salaries per year (13th and 14th month bonus). Monthly Performance Bonus linked to service quality. Fully Paid Relocation Package (including flight, airport transfer, and initial hotel accommodation). Comprehensive, fully paid training program in the telecommunications field. Private health insurance and other company-provided benefits. Excellent career growth opportunities in one of the most exciting Dutch-speaking jobs in Greece. Life in Greece Relocating for the Nederlands Sprekende Klantenservicemedewerker Telefoonmerk position in Greece means embracing a lifestyle defined by sunshine, history, and vibrant culture. Greece offers an unparalleled quality of life, where you can enjoy world-renowned beaches, ancient landmarks, and a lively social atmosphere during your downtime. Beyond the professional experience, living in Greece provides a perfect blend of modern amenities and traditional Mediterranean charm. From local gastronomy to a thriving expat community, choosing jobs in Greece is a gateway to a unique personal and professional adventure in one of Europe’s most beautiful destinations. How to Apply If you are ready to elevate your career and embark on a rewarding journey in the telecommunications sector, we encourage you to click 'Apply Now' to submit your application. We look forward to helping you start your new chapter in Greece with Mercier Consultancy Group.
What you'll do
- Act as the primary point of contact for Dutch-speaking customers regarding telecommunications inquiries.
- Provide technical support for mobile devices and telecommunications hardware and software issues.
- Manage and resolve customer queries regarding mobile subscriptions, network connectivity, and billing.
- Deliver high-quality service to ensure exceptional customer satisfaction.
- Maintain detailed customer records in the CRM system.
- Identify opportunities to provide value-added telecommunications service suggestions.
- Collaborate with internal teams on the latest mobile technologies and market trends.
What they require
- Native or fluent Dutch (spoken and written) strictly required.
- Professional proficiency in English for team and training.
- Valid EU passport or valid work permit for residency in Greece.
- Strong affinity for technology and telecommunications.
- Excellent communication and problem-solving skills.
- Customer-centric mindset for a fast-paced environment.
Benefits
- Competitive monthly salary package.
- Two extra salaries per year (13th and 14th month bonus).
- Monthly performance bonus linked to service quality.
- Fully paid relocation package (flight, airport transfer, initial hotel).
- Comprehensive fully paid training program in telecommunications.
- Private health insurance and other company benefits.
- Excellent career growth opportunities.