Nederlands Sprekende Klantenservicemedewerker Streaming
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to Anywhere in EU. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer support agent for a global streaming platform, based in Greece (remote). Native or fluent Dutch and a valid EU passport are mandatory; customer service experience is a plus but not required.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in bridging the gap between ambitious professionals and the most prestigious jobs in Greece. Job Overview We are currently seeking a motivated professional for a Nederlands Sprekende Klantenservicemedewerker Streaming position in Greece. This role offers the unique opportunity to join a global leader in the streaming industry, providing high-quality support to Dutch-speaking subscribers while enjoying the Mediterranean lifestyle. If you are looking for top-tier Dutch-speaking jobs, this position combines career growth with an unparalleled expatriate experience. Key Responsibilities Provide exceptional customer support for a leading global streaming platform via phone, chat, and email. Assist subscribers with technical troubleshooting, billing inquiries, and account management within the streaming ecosystem. Ensure user satisfaction by resolving streaming quality issues and connectivity concerns efficiently. Stay updated on the latest streaming releases, features, and platform updates to provide expert guidance. Maintain high service standards to uphold the premium reputation of our streaming industry client. Collaborate with international teams to share insights and improve customer support processes. Represent the streaming platform with professionalism and enthusiasm in every Dutch-language interaction. Requirements Native or fluent Dutch (spoken and written). Valid EU passport (mandatory). Strong interest in the streaming industry and digital entertainment services. Excellent communication skills and a passion for helping others. Ability to work in a fast-paced environment and adapt to new technologies. Previous experience in customer service is an asset but not strictly required. Benefits What We Offer Competitive Monthly Salary. Fully Paid Training on systems and industry-specific software. Comprehensive Health Insurance coverage. Fully Paid Relocation Package (flight, transfer, hotel). Monthly Performance Bonus to reward your hard work. 2 Extra Salaries Per Year (13th and 14th salary bonus). And Much More: regular team events, professional development, and a vibrant work culture. Life in Greece Embrace the chance to live and work in one of the most beautiful countries in the world. Greece offers a unique blend of ancient history, stunning landscapes, and a warm, inviting Mediterranean climate that makes every day feel like a vacation. Choosing one of our jobs in Greece means joining a vibrant community of international professionals who enjoy sun-drenched beaches and a rich, cultural heritage. Relocating to Greece is made seamless by our comprehensive support, allowing you to settle in quickly and enjoy the incredible local cuisine and high quality of life. From the iconic sunsets to the bustling city centers, Greece provides the perfect backdrop for your next career chapter. We invite you to experience the hospitality and excitement that only living in Greece can offer. How to Apply If you are ready to elevate your career and embark on an exciting international adventure, we would love to meet you. Please click Apply Now to submit your application and start your journey with Mercier Consultancy Group today. We look forward to helping you secure your next role in the thriving Dutch-speaking jobs market.
What you'll do
- Provide exceptional customer support for a leading global streaming platform via phone, chat, and email.
- Assist subscribers with technical troubleshooting, billing inquiries, and account management within the streaming ecosystem.
- Ensure user satisfaction by resolving streaming quality issues and connectivity concerns efficiently.
- Stay updated on the latest streaming releases, features, and platform updates to provide expert guidance.
- Maintain high service standards to uphold the premium reputation of our streaming industry client.
- Collaborate with international teams to share insights and improve customer support processes.
- Represent the streaming platform with professionalism and enthusiasm in every Dutch-language interaction.
What they require
- A valid EU passport (mandatory).
- Strong interest in the streaming industry and digital entertainment services.
- Excellent communication skills and a passion for helping others.
- Ability to work in a fast-paced environment and adapt to new technologies.
- Previous experience in customer service is an asset but not strictly required.
Benefits
- Competitive monthly salary.
- Fully paid training on systems and industry-specific software.
- Comprehensive health insurance coverage.
- Fully paid relocation package (flight, transfer, hotel).
- Monthly performance bonus.
- Two extra salaries per year (13th and 14th salary bonus).
- Regular team events, professional development, and a vibrant work culture.