Nederlands Sprekende Klantenservicemedewerker Social Media
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer service and social media content moderator for a global social media company, working on-site in Athens with a fully paid relocation package. Must be were native or fluent in Dutch and hold a valid EU passport or Greek work permit. No prior experience required — customer service or moderation experience is a plus.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in our bespoke approach, ensuring every candidate finds the perfect career fit while facilitating seamless international transitions. Job Overview We are currently seeking motivated professionals to join our client's team in Athens for a Nederlands Sprekende Klantenservicemedewerker Social Media position in Greece. This is an exceptional opportunity to represent a global social media giant, helping to shape digital community standards and ensuring high-quality user experiences through one of the most exciting Dutch-speaking jobs in the industry. Key Responsibilities Act as the primary point of contact for users within the social media ecosystem, addressing inquiries via chat, email, and social channels. Monitor and moderate content to ensure it adheres to community guidelines and platform safety standards. Deliver expert support in Dutch to enhance brand loyalty and user satisfaction within the social media landscape. Analyze emerging trends in user feedback and report findings to internal stakeholders to improve platform performance. Collaborate with cross-functional teams to resolve complex technical or account-related issues efficiently. Maintain a high level of empathy and professional communication while navigating diverse social media user scenarios. Requirements Native or fluent Dutch (spoken and written) is mandatory for this role. Valid EU passport or a valid work permit for Greece. Strong interest in the social media industry and current digital trends. Excellent communication skills and an ability to thrive in a fast-paced environment. Previous experience in customer service or community moderation is considered an advantage for our Dutch-speaking jobs. Benefits What We Offer Competitive Monthly Salary with a bonus structure. Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary). Monthly Performance Bonus linked to service quality. Fully Paid Relocation Package (flight, transfer, and initial hotel stay) to start your new life in Greece. Fully Paid professional training upon arrival in Athens. Comprehensive Health Insurance and additional corporate perks. Life in Greece Embracing jobs in Greece means inviting sunshine, vibrant history, and a world-renowned quality of life into your daily routine. Athens offers a unique blend of ancient landmarks and modern, bustling city life, providing the perfect backdrop for anyone looking to build a career in a Mediterranean paradise. Beyond the professional growth, living in Greece allows you to enjoy a world-class culinary scene and a welcoming expat community. With our fully supported relocation, moving to Greece has never been easier, allowing you to focus entirely on your new Nederlands Sprekende Klantenservicemedewerker Social Media position in Greece while enjoying all the benefits of this beautiful country. How to Apply Are you ready to take the next step in your international career? If you are an enthusiastic communicator with a passion for social media, we invite you to click Apply Now and join our team in Athens. We look forward to welcoming you to the Mercier Consultancy Group network.
What you'll do
- Act as the primary point of contact for users within the social media ecosystem, addressing inquiries via chat, email and social channels.
- Monitor and moderate content to ensure it adheres to community guidelines and platform safety standards.
- Deliver expert support in Dutch to enhance brand loyalty and user satisfaction.
- Analyze emerging trends in user feedback and report findings to internal stakeholders.
- Collaborate with cross-functional teams to resolve complex technical or account-related issues efficiently.
- Maintain a high level of empathy and professional communication while navigating diverse user scenarios.
What they require
- Native or fluent Dutch (spoken and written) is mandatory.
- Valid EU passport or a valid work permit for Greece.
- Strong interest in the social media industry and current digital trends.
- Excellent communication skills and ability to thrive in a fast-paced environment.
- Previous experience in customer service or community moderation is considered an advantage.
Benefits
- Competitive monthly salary with a bonus structure.
- Special benefit: 2 extra salaries per year (13th and 14th salary).
- Monthly performance bonus linked to service quality.
- Fully paid relocation package (flight, transfer, initial hotel stay) to start your life in Greece.
- Fully paid professional training upon arrival in Athens.
- Comprehensive health insurance and additional corporate perks.