Nederlands Sprekende Klantenservicemedewerker Sieradenmerk - Work Remote In Greece
- Role
- Support
- Employment
- Full-time
Open to GR, DE, BE, CH, FR only. Set where you work from to check your eligibility.
No BS summary
Native Dutch-speaking customer support agent for a luxury jewellery maison, based in Greece or other listed EU/European countries with an EU passport. Must be fluent in English and have customer service or luxury retail experience. The role is remote.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class luxury brands. We pride ourselves on delivering bespoke career opportunities and supporting professionals as they transition into exciting new chapters within the global marketplace. Job Overview We are seeking a sophisticated communicator for the Nederlands Sprekende Klantenservicemedewerker Sieradenmerk position in Greece, representing a prestigious name in the high-end jewelry industry. This is one of the most exclusive Dutch-speaking jobs currently available, offering the perfect blend of remote flexibility and a professional, client-focused environment that celebrates excellence in luxury goods. Key Responsibilities Provide exquisite, white-glove customer support to a discerning clientele for a renowned jewelry maison. Manage inquiries regarding bespoke jewelry collections, high-end timepieces, and limited-edition luxury goods. Maintain the brand's premium reputation by ensuring every interaction reflects elegance and precision. Assist customers with post-purchase services, including warranty queries, maintenance advice, and shipping coordination. Handle all client communications with the utmost discretion, empathy, and professionalism in the Dutch language. Utilize multi-channel platforms (email, chat, and phone) to resolve issues while upholding luxury service standards. Participate in continuous product training to stay informed about upcoming collections and luxury market trends. Requirements Native or fluent Dutch (spoken and written) is mandatory for this client-facing role. Valid EU passport (mandatory) to facilitate your transition to our team. Professional command of English for internal reporting and team collaboration. A refined demeanor and a genuine passion for the luxury goods and high-jewelry sector. Demonstrated experience in customer service or luxury retail environments. Ability to thrive in a remote work setting while maintaining peak performance. Benefits What We Offer Competitive Monthly Salary 2 Extra Salaries Per Year (13th and 14th salary) Fully Paid Training on luxury product knowledge and brand standards Health Insurance coverage Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation) Monthly Performance Bonus linked to service quality and KPIs Professional growth opportunities within one of the most sought-after Dutch-speaking jobs in Europe Life in Greece Embark on an unforgettable journey with these Jobs in Greece, where the Mediterranean climate offers over 300 days of sunshine a year. Living in Greece allows you to immerse yourself in a rich, historical culture where ancient traditions meet a modern, vibrant lifestyle, creating the perfect balance between professional ambition and personal well-being. Beyond the professional scope of this Nederlands Sprekende Klantenservicemedewerker Sieradenmerk position in Greece, you will enjoy a high quality of life characterized by world-renowned cuisine, stunning coastal views, and an welcoming expat community. Our relocation support ensures your move to Greece is seamless, allowing you to settle in comfortably and enjoy the unique charm of this beautiful country. How to Apply If you possess the elegance and dedication required for this prestigious role, we invite you to take the next step in your career. Please click Apply Now to submit your application and join the Mercier Consultancy Group team. We look forward to reviewing your credentials and welcoming you to the world of luxury excellence.
What you'll do
- Provide exquisite, white-glove customer support to a discerning clientele for a renowned jewelry maison.
- Manage inquiries regarding bespoke jewelry collections, high-end timepieces, and limited-edition luxury goods.
- Maintain the brand's premium reputation by ensuring every interaction reflects elegance and precision.
- Assist customers with post-purchase services, including warranty queries, maintenance advice, and shipping coordination.
- Handle all client communications with the utmost discretion, empathy, and professionalism in the Dutch language.
- Utilize multi-channel platforms (email, chat, and phone) to resolve issues while upholding luxury service standards.
- Participate in continuous product training to stay informed about upcoming collections and luxury market trends.
What they require
- Native or fluent Dutch (spoken and written) is mandatory for this client-facing role.
- Valid EU passport (mandatory) to facilitate your transition to our team.
- Professional command of English for internal reporting and team collaboration.
- A refined demeanor and a genuine passion for the luxury goods and high-jewelry sector.
- Demonstrated experience in customer service or luxury retail environments.
- Ability to thrive in a remote work setting while maintaining peak performance.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Fully Paid Training on luxury product knowledge and brand standards
- Health Insurance coverage
- Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation)
- Monthly Performance Bonus linked to service quality and KPIs
- Professional growth opportunities within one of the most sought-after Dutch-speaking jobs in Europe
- Life in Greece with Mediterranean climate over 300 days of sunshine a year