Nederlands Sprekende Klantenservicemedewerker Proximus
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR, DE, BE, FR, CH only. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer support agent for Proximus telecom, working remotely from Greece with a paid relocation package. A valid EU passport is mandatory, and native or fluent Dutch is required — no prior experience is demanded, and full paid training is provided. The role is about client-centered communication, hitting KPIs, and learning the telecom systems on the job.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with world-class organizations across Europe. We specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities, including the most sought-after Dutch-speaking jobs in the vibrant telecommunications sector. Job Overview We are currently searching for a talented individual to fill the Nederlands Sprekende Klantenservicemedewerker Proximus position in Greece. This role offers the unique opportunity to represent a leader in the telecommunications industry from the comfort of a remote setting, supported by our premium relocation assistance programs for those seeking rewarding jobs in Greece. Key Responsibilities Provide high-level customer support for Proximus subscribers, resolving technical and service-related inquiries within the telecommunications industry. Maintain a deep understanding of Proximus product portfolios, including internet, mobile, and digital television services. Ensure customer satisfaction by delivering professional, empathetic, and efficient communication in Dutch. Troubleshoot basic connection issues and guide customers through service activations or modifications. Adhere to quality standards and operational KPIs established within the telecommunications support environment. Collaborate with internal teams to escalate complex technical service tickets effectively. Contribute to a positive brand experience for all Proximus clients through proactive problem-solving. Requirements Native or fluent Dutch (spoken and written) is mandatory for this role. Valid EU passport (mandatory) to qualify for this international opportunity. Strong communication skills with a focus on client-centered service in the telecommunications sector. A proactive attitude toward learning new technical software and telecommunications service systems. Ability to thrive in a remote work environment while remaining connected to a supportive team culture. Benefits What We Offer Competitive Monthly Salary Two Extra Salaries Per Year (13th and 14th salary) Monthly Performance Bonus for high-achievers Fully Paid Training to ensure your success in the telecommunications industry Fully Paid Relocation Package (flight, transfer, hotel) for a seamless move to Greece Private Health Insurance Remote work flexibility within Greece And Much More... Life in Greece Embarking on a career move to Greece offers an unparalleled lifestyle, blending ancient history with a modern, sun-drenched Mediterranean climate. By securing one of these Dutch-speaking jobs in Greece, you will enjoy a relaxed pace of life, stunning coastal scenery, and a welcoming culture that makes it easy to feel at home. Greece provides the perfect backdrop to balance a demanding career in the telecommunications industry with restorative leisure time. Living in Greece means indulging in world-class cuisine, exploring vibrant urban centers, and enjoying an excellent quality of life at a manageable cost. Whether you are seeking a short-term adventure or a long-term relocation, our team at Mercier Consultancy Group ensures your transition to Greece is smooth, supported, and exciting. Join the growing community of expats who have discovered that professional growth and personal happiness flourish side-by-side in Greece. How to Apply If you are ready to advance your career and embark on a new adventure in the sun, we invite you to apply for the Nederlands Sprekende Klantenservicemedewerker Proximus position today. Simply click the Apply Now button to submit your details to Mercier Consultancy Group, and our team will be in touch to guide you through the process. We look forward to hearing from you!
What you'll do
- Provide high-level customer support for Proximus subscribers, resolving technical and service-related inquiries within the telecommunications industry.
- Maintain a deep understanding of Proximus product portfolios, including internet, mobile, and digital television services.
- Ensure customer satisfaction by delivering professional, empathetic, and efficient communication in Dutch.
- Troubleshoot basic connection issues and guide customers through service activations or modifications.
- Adhere to quality standards and operational KPIs established within the telecommunications support environment.
- Collaborate with internal teams to escalate complex technical service tickets effectively.
- Contribute to a positive brand experience for all Proximus clients through proactive problem-solving.
What they require
- Native or fluent Dutch (spoken and written).
- Strong communication skills with a focus on client-centered service in the telecommunications sector.
- A proactive attitude toward learning new technical software and telecommunications service systems.
- Ability to thrive in a remote work environment while remaining connected to a supportive team culture.
Benefits
- Competitive monthly salary
- Two extra salaries per year (13th and 14th salary)
- Monthly performance bonus for high-achievers
- Fully paid training
- Fully paid relocation package (flight, transfer, hotel)
- Private health insurance
- Remote work flexibility within Greece