Nederlands Sprekende Klantenservicemedewerker Mobiliteit
- Role
- Support
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer service agent for a mobility services client, working remote from Greece with relocation expected. Must be native/fluent in Dutch, hold a valid EU passport, and have proven customer service experience. Relocation, training, salary and bonuses included.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We take pride in facilitating life-changing transitions for professionals seeking high-impact, Dutch-speaking jobs within the most dynamic industry sectors. Job Overview We are currently searching for a talented professional for the Nederlands Sprekende Klantenservicemedewerker Mobiliteit position in Greece, within the rapidly expanding mobility services sector. This is a unique chance to combine your language expertise with a career in the innovative mobility landscape while enjoying the beautiful Mediterranean lifestyle offered by jobs in Greece. Key Responsibilities Provide high-quality support to customers utilizing modern mobility services, ensuring a seamless user experience. Assist users with inquiries regarding vehicle sharing, transit applications, and booking platforms within the mobility sector. Troubleshoot technical issues related to mobility accounts, payments, and app navigation in Dutch. Proactively resolve customer concerns to maintain brand loyalty and service excellence in a fast-paced environment. Maintain detailed records of customer interactions to contribute to the ongoing improvement of our mobility service standards. Collaborate with international teams to ensure a consistent, premium service experience across all touchpoints. Navigate complex mobility software systems to provide accurate, real-time information to our diverse client base. Requirements Native or fluent Dutch (spoken and written). Valid EU passport (mandatory). Proven customer service experience, ideally within the technology or mobility services industry. Strong digital literacy and the ability to learn new software platforms quickly. Excellent communication skills, with a professional and empathetic tone. A passion for travel, transport technology, and starting a new chapter through Dutch-speaking jobs abroad. Benefits What We Offer Competitive Monthly Salary. Fully Paid Training. Health Insurance. Fully Paid Relocation Package (flight, transfer, hotel). Monthly Performance Bonus. 2 Extra Salaries Per Year (13th and 14th salary). And Much More... Life in Greece Embracing the opportunity to work in Greece means more than just a job; it is a chance to immerse yourself in a country defined by its rich history, legendary hospitality, and stunning landscapes. Jobs in Greece offer an unparalleled quality of life, where the balance between a professional career and leisure is perfectly complemented by the Mediterranean climate, vibrant local culture, and world-renowned sunny beaches. Our comprehensive relocation package ensures that your move to Greece is entirely stress-free, allowing you to focus on your new professional journey. From the moment you arrive, you will experience the culinary delights, historic architecture, and the welcoming spirit that makes Greece such a popular destination for those seeking international career growth and a better work-life harmony. How to Apply If you are ready to advance your career as a Nederlands Sprekende Klantenservicemedewerker Mobiliteit position in Greece and want to join a leading organization, we invite you to submit your application today. Click the button below to join our team, and let Mercier Consultancy Group guide you toward your next great professional adventure.
What you'll do
- Provide high-quality support to customers using modern mobility services, ensuring a seamless user experience.
- Assist users with inquiries regarding vehicle sharing, transit apps, online ticketing and booking platforms within the mobility sector.
- Troubleshoot technical issues related to mobility accounts, payments, and coverage navigation in Dutch.
- Proactively resolve customer concerns to maintain brand loyalty and excellence in a never-ending fast–paced environment.
- Maintain detailed records of customer interactions to help continuously improve our mobility service quality standard.
- Collaborate with an international team to deliver a consistent premium experience across all touchpoints.
- Navigate complex mobility software systems to provide accurate, real-time information to a diverse client base.
What they require
- Native or fluent Dutch.
- Valid EU passport (mandatory).
- Proven customer service experience, ideally within the technology or mobility services industry.
- Strong digital literacy and the ability to learn new policies.
Benefits
- Monthly competitive base
- fully paid training
- health insurance
- fully paid relocation package (flight, transfer and hotel)
- monthly performance bonus
- 2 extra salaries per year (13th and 14th salary)