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Mercier Consultancy Group

Nederlands Sprekende Klantenservicemedewerker Mercedes

RemoteGreece onlyArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
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Open to GR only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer service representative for Mercedes-Benz, working remotely from Greece. Must have native/fluent Dutch and a valid EU passport; no prior experience stated. Fully paid relocation to Greece is covered.

Required languages

Dutch Native / Fluent

What you'll do

  • Act as the primary point of contact for Mercedes-Benz vehicle owners, providing premium support in the automotive sector.
  • Assist customers with complex inquiries regarding vehicle features, technological interfaces, and service scheduling.
  • Manage automotive customer relations with a focus on brand loyalty and service excellence.
  • Maintain detailed records of the interior of service-related inquiries within our centralized automotive database.
  • Collaborate with internal automotive departments to resolve vehicle maintenance or warranty-related concerns.
  • Represent the prestige of the Mercedes-Benz brand through clear, empathetic, and professional communication.

What they require

  • Valid EU passport (mandatory).
  • Strong interest in the automotive industry and premium vehicle technology.
  • Excellent interpersonal skills and a commitment to high-end customer satisfaction.
  • Proactive mindset suitable for remote work.
  • Ability to navigate multiple software platforms while maintaining an efficient service standard.

Benefits

  • Competitive Monthly Salary.
  • Two extra salaries per year (13th and 14th salary bonus).
  • Fully paid of automotive systems and premium service standards.
  • Health Insurance.
  • Violation Package (flight, hotel) fully paid to facilitate your transition to Greece.
  • Monthly Performance Bonus.
Recruitment And Business Process Outsourcing
Salary not disclosed