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Foot Locker

Nederlands Sprekende Klantenservicemedewerker Foot Locker

RemoteGreece onlyArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer service role for Foot Locker, based remotely in Greece. Native/fluent Dutch and an EU passport or work permit are mandatory, and you must be willing to relocate to Greece. A background or strong interest in retail plus solid communication skills are the main asks.

Required languages

Dutch native or fluent

What you'll do

  • Provide world-class customer service for Foot Locker, bridging the gap between online and offline retail experiences.
  • Assist Dutch-speaking customers with order tracking, returns and inventory inquiries via phone, email and live chat.
  • Maintain deep knowledge of the latest footwear and apparel trends to offer personalized product advice.
  • Resolve complex consumer retail issues with a focus on brand loyalty and customer satisfaction.
  • Handle payments, promotional codes and account management within the retail e-commerce environment.
  • Collaborate with international teams to optimize support processes for the Dutch market.
  • Ensure all service interactions reflect the premium quality associated with the Foot Locker brand.

What they require

  • Native or fluent Dutch (spoken and written) is mandatory
  • Valid EU passport or work permit allowing residency in the European Union
  • A background or strong interest in the retail (online & offline) industry
  • Excellent communication and interpersonal skills
  • Proficiency in computer navigation and multi-tasking across digital platforms
  • Availability to relocate to Greece

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th month salary)
  • Monthly Performance Bonus linked to service quality
  • Fully Paid Relocation Package (flight, transfer and hotel accommodation upon arrival)
  • Fully Paid Training programs
  • Private Health Insurance and other comprehensive benefits
  • Career progression paths within international hubs

one of the world's most iconic retail brands

Retail
Salary not disclosed