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Mercier Consultancy Group

Nederlands Sprekende Klantenservicemedewerker Fintech

RemoteGreece onlyArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
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Open to GR only. Set where you work from to check your eligibility.

No BS summary

Dutch-native customer support rep for a fintech firm, working remotely from Greece. Hiring fluent Dutch + working English and an EU passport (mandatory for relocation to Greece) — no fintech background strictly needed, they train you on their platforms.

Required languages

Dutch Native or fluentEnglish Professional proficiency

What you'll do

  • Deliver exceptional customer support to clients within the fast-paced FinTech sector.
  • Assist users with inquiries regarding digital payments, banking transactions, and account security.
  • Resolve complex financial queries with precision, maintaining the highest standards of professional communication.
  • Stay updated on the latest financial regulations and digital banking trends to provide accurate assistance.
  • Collaborate with international teams to ensure a seamless service experience across the European market.
  • Maintain detailed case documentation in our CRM systems to track user interactions and resolutions.
  • Participate in ongoing training sessions to sharpen your knowledge of modern financial technologies.

What they require

  • Valid EU passport (mandatory for the Greek residency / relocation program).
  • A passionate interest in the FinTech industry and digital finance solutions.
  • Strong problem-solving skills and the ability to work effectively in a remote environment.
  • Prior experience in a customer-facing role is considered a distinct advantage (not required).

Benefits

  • Highly competitive monthly salary.
  • 2 extra salaries per year (13th and 14th month).
  • Monthly performance bonus.
  • Comprehensive, fully paid relocation package including flight tickets, transfer, and initial hotel accommodation.
  • Full professional training on the FinTech platforms and systems.
  • Comprehensive health insurance coverage.
  • Opportunity to build a career in Greece.
Recruitment And Business Process Outsourcing
Salary not disclosed