Nederlands Sprekende Klantenservicemedewerker Eneco/Proximus
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR only. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer support role for the energy sector, remote from Greece. Must have native/fluent Dutch, an EU passport or Greek work permit, and be willing to relocate to Greece (fully paid). No prior experience required but strong communication skills are essential.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO solutions, we specialize in placing exceptional professionals into rewarding career opportunities that facilitate personal and professional growth. Job Overview We are currently seeking candidates for the Nederlands Sprekende Klantenservicemedewerker Eneco/Proximus position in Greece, a vital role within the dynamic energy sector. This is one of our most prestigious Dutch-speaking jobs, offering the unique chance to represent major energy providers while enjoying the vibrant lifestyle that only jobs in Greece can provide. Key Responsibilities Provide high-quality customer support regarding energy services for Eneco and Proximus clients. Efficiently resolve customer inquiries related to energy consumption, billing, and technical service updates. Maintain a professional and empathetic tone to ensure customer satisfaction within the energy industry. Utilize company CRM tools to accurately document all interactions and energy-related account modifications. Proactively offer energy-efficient solutions and promote value-added services to the customer base. Collaborate with internal teams to stay updated on current energy regulations and company policy changes. Contribute to the achievement of team KPIs and quality standards for this energy sector role. Requirements Native or fluent Dutch (spoken and written) is mandatory for this role. Valid EU passport or work permit allowing residency in Greece. Strong communication and interpersonal skills suited for the energy service environment. A customer-centric mindset with a willingness to learn the complexities of the energy market. Ability to work independently in a remote setting while maintaining high performance. Benefits What We Offer Competitive Monthly Salary 2 Extra Salaries Per Year (13th and 14th salary). Fully Paid Training on all energy services and platforms. Health Insurance coverage. Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival). Attractive Monthly Performance Bonus based on quality metrics. A thriving, modern remote work environment for the best Dutch-speaking jobs in Greece. And Much More... Life in Greece Choosing one of our Dutch-speaking jobs means embracing a life defined by sunshine, ancient culture, and a relaxed Mediterranean rhythm. Greece is renowned for its world-class weather, breathtaking landscapes, and an incredibly welcoming local culture that ensures you feel at home the moment you arrive. Jobs in Greece offer a unique balance of career advancement and a high-quality, sun-drenched lifestyle. Your relocation to Greece will be seamless with our fully paid package, allowing you to focus on enjoying the world-famous cuisine and historic sights. Whether you are living in the bustling capital or by the coast, the quality of life in Greece is truly unmatched. We invite you to elevate your career and personal journey by joining our team in this beautiful country. How to Apply If you are ready to take the next step in your career with the Nederlands Sprekende Klantenservicemedewerker Eneco/Proximus position in Greece, click Apply Now to submit your application to Mercier Consultancy Group. We look forward to helping you embark on this exciting new chapter. Sincerely, the Recruitment Team at Mercier Consultancy Group.
What you'll do
- Provide high-quality customer support regarding energy services for Eneco and Proximus clients
- Efficiently resolve customer inquiries related to energy consumption, billing, and technical service updates
- Maintain a professional and empathetic tone to ensure customer satisfaction within the energy industry
- Utilize company CRM tools to accurately document all interactions and energy-related account modifications
- Proactively offer energy-efficient solutions and promote value-added services to the customer base
- Collaborate with internal teams to stay updated on current energy regulations and company policy changes
- Contribute to the achievement of team KPIs and quality standards for this energy sector role
What they require
- Native or fluent Dutch (spoken and written) is mandatory for this role
- Valid EU passport or work permit allowing residency in Greece
- Strong communication and interpersonal skills suited for the energy service environment
- A customer-centric mindset with a willingness to learn the complexities of the energy market
- Ability to work independently in a remote setting while maintaining high performance
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Fully Paid Training on all energy platforms
- Health Insurance coverage
- Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival)
- Attractive Monthly Performance Bonus based on quality metrics
- A growing, modern remote work environment